HomeLetsGetChecked
75
Very Good

LetsGetChecked

At-home lab-processed STI and wellness testing paired with a flat-fee virtual consult and treatment pathway for positive results.

New York, NYFounded 2015500-1000 employees
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What we like

+CLIA-certified, CAP-accredited lab processing gives more clinical rigor than rapid-only or saliva-based competitors
+Enterprise and health-system partnerships (cited: Amazon, Humana, university health systems) signal institutional-grade quality control at scale
+Large, favorable review base (18,836 Trustpilot reviews, 4.4 average) with consistent praise for result turnaround speed

What to watch

Total cost stacks quickly and isn't bundled upfront: test kit ($99-$249) plus a separate $39 consult plus separate, unlisted medication cost for treatment
Finger-prick blood collection is reported as difficult to complete correctly, occasionally leading to sample rejection and retesting
Customer service and account/download-access complaints recur in reviews despite strong overall satisfaction

Full Review

LetsGetChecked is a diagnostics-first telehealth company built around CLIA-certified, CAP-accredited lab testing shipped to patients' homes, spanning STI panels, hormone/fertility screening, and general wellness labs. Positive STI results route into a $39 virtual consult with treatment prescribed and shipped separately, layering consult and medication costs on top of the test price ($99-$249 depending on panel size). The company has scaled well beyond direct-to-consumer, citing over 10 million kits used and enterprise partnerships with employers, health systems, and insurers, and it carries a large, favorably-skewed Trustpilot base (18,836 reviews, 4.4 average). The main friction points in reviews are the finger-prick collection method, which some patients find difficult to complete without a rejected sample, and slower-than-expected customer service on account and download issues.

Last researched: 2026-09-19

Pricing

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

TreatmentCategoryPrice/moIncludesNotes
STI Treatment Virtual ConsultSexual Health$39
Consults Lab work Shipping
No subscription needed
Simple 2 STI Test (Chlamydia & Gonorrhea)Sexual Health$99
Consults Lab work Shipping
No subscription needed
Standard 5 STI TestSexual Health$149
Consults Lab work Shipping
No subscription needed
Complete 8 STI TestSexual Health$249
Consults Lab work Shipping
No subscription needed

Score Breakdown

80
Trust & Safety (30%)
72
Value (25%)
76
Experience (20%)
68
Product Range (15%)
78
Reputation (10%)
Trust & Safety80/100
Value72/100
Experience76/100
Product Range68/100
Reputation78/100