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Better U vs Hims & Hers: Which Is Better?

Head-to-head comparison of Better U and Hims & Hers based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 66.4/100), leading on trust & safety, value, experience, product range, reputation.

66

Better U is a venture-backed at-home oral ketamine therapy provider bundling psychiatric oversight, integration coaching, and optional add-on treatments.

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78
Hims & Hers
Very Good

The largest publicly traded D2C telehealth platform, offering treatments across hair loss, ED, mental health, skincare, and weight loss.

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Score Breakdown

DimensionBetter UHims & Hers
Overall Score66.4/10077.5/100 ✓
Trust & Safety30%62/10075/100 ✓
Value25%68/10070/100 ✓
Experience20%72/10085/100 ✓
Product Range15%68/10090/100 ✓
Reputation10%62/10070/100 ✓

At a Glance

Founded20212017
HeadquartersOrange County, CASan Francisco, CA
Publicly tradedNoYes (HIMS)
Treatment categories17
Treatments listed49
Starting price$500/mo$11/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryBetter UHims & Hers
Mental Health$500
Introduction Package (5 sessions)
$49–$85
Anxiety / Depression Treatment

Better U

+Strong Trustpilot sentiment (4.5/5, 434 reviews) centered on holistic, integration-focused care model
+Bundles psychiatric oversight, peer-supported dosing safety protocols, and integration coaching rather than just shipping medication
+Flexible package sizes and financing (Affirm, Denefits) lower the up-front cost barrier
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Slow response times reported outside business hours, with weekend messages sometimes unanswered until Monday
−Additional $49 fees for extra provider or integration sessions beyond the base package
Read the full Better U review →

Hims & Hers

+Widest treatment category coverage of any D2C telehealth brand
+Vertically integrated pharmacy keeps costs down and shipping fast
+Publicly traded with transparent financials
−Compounded GLP-1 programs being phased out after Novo Nordisk deal
−Subscription auto-renewal complaints common on Reddit
−Customer support response times vary
Read the full Hims & Hers review →

Better U vs Hims & Hers — FAQ

Is Better U better than Hims & Hers?

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Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 66.4/100), leading on trust & safety, value, experience, product range, reputation.

Is Better U or Hims & Hers cheaper?

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Hims & Hers has the lower starting price (from $11/mo vs $500/mo for Better U). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Better U and Hims & Hers both offer?

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Both platforms treat Mental Health. Better U covers 1 treatment category total and Hims & Hers covers 7.

Still deciding?

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