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Circle Medical vs Hims & Hers: Which Is Better?

Head-to-head comparison of Circle Medical and Hims & Hers based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 60.2/100), leading on trust & safety, value, experience, product range, reputation. Circle Medical has the lower entry price (from $0/mo vs $11/mo), so the better value depends on which treatment you need.

60

Circle Medical is a UCSF Health-affiliated video primary care practice with a large ADHD, anxiety, and depression practice, offering same-day visits and medication management including stimulants where permitted.

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78
Hims & Hers
Very Good

The largest publicly traded D2C telehealth platform, offering treatments across hair loss, ED, mental health, skincare, and weight loss.

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Score Breakdown

DimensionCircle MedicalHims & Hers
Overall Score60.2/10077.5/100 ✓
Trust & Safety30%62/10075/100 ✓
Value25%55/10070/100 ✓
Experience20%55/10085/100 ✓
Product Range15%72/10090/100 ✓
Reputation10%60/10070/100 ✓

At a Glance

Founded20152017
HeadquartersSan Francisco, CASan Francisco, CA
Publicly tradedNoYes (HIMS)
Treatment categories27
Treatments listed29
Starting price$0/mo$11/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryCircle MedicalHims & Hers
Mental HealthFree–$120
ADHD Diagnosis & Medication Management
$49–$85
Anxiety / Depression Treatment

Circle Medical

+UCSF Health affiliation lends institutional credibility to its primary care and mental health practice
+Same-day video visits with flat $120 self-pay pricing when insurance isn't used
+Handles complex ongoing care (ADHD stimulant management, hormone therapy, weight care) that many async competitors avoid
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Trustpilot rating (3.6 stars) is weak for the category, with roughly 30% one-star reviews concentrated on billing: incorrect insurance charges, no-show fees, and refund difficulty
−Support access is largely limited to chat/bot channels, which reviewers say makes billing disputes slow to resolve
Read the full Circle Medical review →

Hims & Hers

+Widest treatment category coverage of any D2C telehealth brand
+Vertically integrated pharmacy keeps costs down and shipping fast
+Publicly traded with transparent financials
−Compounded GLP-1 programs being phased out after Novo Nordisk deal
−Subscription auto-renewal complaints common on Reddit
−Customer support response times vary
Read the full Hims & Hers review →

Circle Medical vs Hims & Hers — FAQ

Is Circle Medical better than Hims & Hers?

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Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 60.2/100), leading on trust & safety, value, experience, product range, reputation. Circle Medical has the lower entry price (from $0/mo vs $11/mo), so the better value depends on which treatment you need.

Is Circle Medical or Hims & Hers cheaper?

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Circle Medical has the lower starting price (from $0/mo vs $11/mo for Hims & Hers). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Circle Medical and Hims & Hers both offer?

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Both platforms treat Mental Health. Circle Medical covers 2 treatment categories total and Hims & Hers covers 7.

Still deciding?

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