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Hims & Hers vs Joyous: Which Is Better?

Head-to-head comparison of Hims & Hers and Joyous based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 64/100), leading on trust & safety, experience, product range, reputation. Joyous comes out ahead on value.

78
Hims & Hers
Very Good

The largest publicly traded D2C telehealth platform, offering treatments across hair loss, ED, mental health, skincare, and weight loss.

Visit Hims & Hers
64
Joyous
Fair

The most affordable at-home ketamine provider, offering very-low-dose (microdose) sublingual ketamine for depression, anxiety, and PTSD at $129/month.

Visit Joyous

Score Breakdown

DimensionHims & HersJoyous
Overall Score77.5/100 ✓64/100
Trust & Safety30%75/100 ✓60/100
Value25%70/10085/100 ✓
Experience20%85/100 ✓60/100
Product Range15%90/100 ✓55/100
Reputation10%70/100 ✓55/100

At a Glance

Founded20172021
HeadquartersSan Francisco, CAFoster City, CA
Publicly tradedYes (HIMS)No
Treatment categories71
Treatments listed92
Starting price$11/mo$129/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHims & HersJoyous
Mental Health$49–$85
Anxiety / Depression Treatment
$129
Commitment Plan (3-month minimum)

Hims & Hers

+Widest treatment category coverage of any D2C telehealth brand
+Vertically integrated pharmacy keeps costs down and shipping fast
+Publicly traded with transparent financials
−Compounded GLP-1 programs being phased out after Novo Nordisk deal
−Subscription auto-renewal complaints common on Reddit
−Customer support response times vary
Read the full Hims & Hers review →

Joyous

+Most affordable at-home ketamine option at $129/mo — fraction of competitors' pricing
+Microdose approach: patients stay fully functional, no sitter required, compatible with SSRIs
+All-inclusive flat pricing: consultation, medication, provider access, portal, and check-ins bundled
−$400K privacy class action settlement (2025) for disclosing confidential customer data
−BBB C+ rating with 112 complaints — billing after cancellation is the top issue
−High provider turnover — patients rarely see the same clinician twice
Read the full Joyous review →

Hims & Hers vs Joyous — FAQ

Is Hims & Hers better than Joyous?

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Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 64/100), leading on trust & safety, experience, product range, reputation. Joyous comes out ahead on value.

Is Hims & Hers or Joyous cheaper?

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Hims & Hers has the lower starting price (from $11/mo vs $129/mo for Joyous). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hims & Hers and Joyous both offer?

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Both platforms treat Mental Health. Hims & Hers covers 7 treatment categories total and Joyous covers 1.

Still deciding?

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