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62
Fair

Fay

Insurance-billed marketplace for virtual registered-dietitian care (weight management, diabetes, GLP-1 support, PCOS); it does not prescribe medication.

Schaumburg, ILFounded 202251-200 employeesReviewed 2026-09-21
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Our Verdict

Fay scores 61.9/100 in our independent evaluation — fair overall. Plans start at $0/mo.

Weight Loss / GLP-1Primary Care

What we like

+Registered dietitians only, in-network with 700+ plans; many members pay $0 per session
+Pre-booking price estimator based on the member's insurance benefits
+Large clinician bench (3,400+ RDs) covering 30+ specialties including diabetes, PCOS and GLP-1 nutrition support

What to watch

−No prescribers: Fay cannot prescribe or supply GLP-1s or any other medication
−Insurance estimates are unreliable per reviewers, with '$0 copay' visits later billed at $230 up to $1,400
−Reports of unexpected recurring charges and charges continuing after cancellation
−No phone support; reviewers describe support as hard to reach

Full Review

Founded in 2022 by Sam Faycurry and Mark Stefanski, Fay connects patients with registered dietitians who bill insurance, reporting 3,400+ RDs across all 50 states, 700+ accepted plans, 100,000+ members and $75M raised (including a Goldman Sachs-led Series B). Many members pay $0 per session; the cash price is about $150 per session. Fay is relevant to weight-loss shoppers mainly as a companion to GLP-1 therapy, since many prescribers and insurers require nutrition counseling, but it has no prescribers and does not supply medication. Clinician quality draws consistent praise, while the company's administrative layer does not: Trustpilot (4.4/5, 212 reviews, 10% one-star) and BBB complaints describe $0 estimates followed by bills of $230 up to $1,400, unexpected recurring charges and no phone support.

Last researched: 2026-09-21

Pricing

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

TreatmentCategoryPrice/moIncludesNotes
Registered Dietitian SessionsWeight Loss / GLP-1Free–$150
● Consults○ Lab work○ Shipping
Per session: as low as $0 with insurance; about $150 cash
No subscription needed

Score Breakdown

66
Trust & Safety (30%)
70
Value (25%)
62
Experience (20%)
40
Product Range (15%)
62
Reputation (10%)
Trust & Safety66/100
Value70/100
Experience62/100
Product Range40/100
Reputation62/100

How Fay Stacks Up

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Fay — Frequently Asked Questions

Is Fay legit?

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We rate Fay's trust & safety at 66/100 (good), based on FDA compliance, licensing, and pricing transparency. Its overall score across all five of our scoring dimensions is 61.9/100 — see the full breakdown above.

How much does Fay cost?

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Fay's plans start at $0/mo. Exact pricing varies by treatment — see the pricing table above for a breakdown by product. Prices were last verified 2026-09-21.

Does Fay require a subscription?

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No — none of the Fay plans we track require a subscription.

What does Fay treat?

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Fay offers treatment in: Weight Loss / GLP-1, Primary Care.

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