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Hello Alpha

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Palo Alto, CAFounded 2017100-250 employees
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What we like

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake

What to watch

Intake questionnaires described by some patients as repetitive across visit types
Some patients report slow follow-up on missing shipments or refill requests
Support responsiveness is inconsistent for account-access issues, per patient reports

Full Review

Hello Alpha is a cash-pay telehealth membership built around women's health, with tiered plans (as low as $29/month Basic, $79/month Plus) that unlock provider access for 100+ conditions, including compounded topical and oral hair-loss treatments and prescription skincare like tretinoin. Co-founded in 2017 by physician Dr. Mary Jacobson alongside Gloria Lau, the company has built one of the larger patient review bases in the category, with more than 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars. Medications are priced separately from membership (hair sprays from $49.99 for a one-month supply, oral hair medications from $40/month), which keeps the entry membership price low but adds separate treatment costs. Patient feedback is largely positive on responsiveness and ease of use, with some reports of repetitive intake forms and slower follow-up on shipment or refill issues.

Last researched: 2026-09-19

Pricing

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

TreatmentCategoryPrice/moIncludesNotes
Basic MembershipWomen's Health$29
Consults Lab work Shipping
Subscription required
Plus MembershipWomen's Health$79
Consults Lab work Shipping
Subscription required
Compounded Minoxidil/Finasteride SprayWomen's Health$49.99–$129.99
Consults Lab work Shipping
$49.99 for a 1-month supply, $129.99 for 4 months
Subscription required
Oral Hair Loss MedicationWomen's Health$40
Consults Lab work Shipping
From $40/month
Subscription required
Rx Acne / Skincare (Tretinoin)Women's Health$20–$40
Consults Lab work Shipping
Subscription required

Score Breakdown

75
Trust & Safety (30%)
74
Value (25%)
76
Experience (20%)
65
Product Range (15%)
70
Reputation (10%)
Trust & Safety75/100
Value74/100
Experience76/100
Product Range65/100
Reputation70/100