HomeCompareHello Alpha vs Hims & Hers

Hello Alpha vs Hims & Hers: Which Is Better?

Head-to-head comparison of Hello Alpha and Hims & Hers based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 73/100), leading on experience, product range. Hello Alpha comes out ahead on value.

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

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78
Hims & Hers
Very Good

The largest publicly traded D2C telehealth platform, offering treatments across hair loss, ED, mental health, skincare, and weight loss.

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Score Breakdown

DimensionHello AlphaHims & Hers
Overall Score73/10077.5/100
Trust & Safety30%75/10075/100
Value25%74/10070/100
Experience20%76/10085/100
Product Range15%65/10090/100
Reputation10%70/10070/100

At a Glance

Founded20172017
HeadquartersPalo Alto, CASan Francisco, CA
Publicly tradedNoYes (HIMS)
Treatment categories37
Treatments listed59
Starting price$20/mo$11/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHello AlphaHims & Hers
Women's Health$29
Basic Membership
Hair Loss$40
Oral Hair Loss Medication
$22–$29
Finasteride
Dermatology$20–$40
Rx Acne / Skincare (Tretinoin)
$30–$55
Custom Acne Cream

Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake
Intake questionnaires described by some patients as repetitive across visit types
Some patients report slow follow-up on missing shipments or refill requests
Support responsiveness is inconsistent for account-access issues, per patient reports
Read the full Hello Alpha review →

Hims & Hers

+Widest treatment category coverage of any D2C telehealth brand
+Vertically integrated pharmacy keeps costs down and shipping fast
+Publicly traded with transparent financials
Compounded GLP-1 programs being phased out after Novo Nordisk deal
Subscription auto-renewal complaints common on Reddit
Customer support response times vary
Read the full Hims & Hers review →

Hello Alpha vs Hims & Hers — FAQ

Is Hello Alpha better than Hims & Hers?

Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 73/100), leading on experience, product range. Hello Alpha comes out ahead on value.

Is Hello Alpha or Hims & Hers cheaper?

Hims & Hers has the lower starting price (from $11/mo vs $20/mo for Hello Alpha). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hello Alpha and Hims & Hers both offer?

Both platforms treat Women's Health, Hair Loss, Dermatology. Hello Alpha covers 3 treatment categories total and Hims & Hers covers 7.

Still deciding?