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Klarity Health

Klarity Health is a telehealth marketplace connecting patients to independent providers across mental health, weight loss, and primary care, with Trustpilot sentiment weighed down by billing and refund complaints.

San Mateo, CAFounded 2020100-300 employees
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What we like

+Very broad marketplace reach — 500+ specialties, 2,000+ providers, and coverage in all 50 states
+Low advertised entry price ($49 self-pay, $51 for ADHD initial visit) with broad insurance acceptance (400+ plans)
+Appointments generally available within 24 hours
+Wide medication catalog (1,000+ medications) reflecting the marketplace's provider diversity

What to watch

Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
Independent Trustpilot rating (3.8/5, 574 reviews) is notably weaker than the platform's own marketing statistics, with recurring surprise-charge and refund-refusal complaints
Cancellation fees reported as high as $120, sometimes charged despite a week's advance notice
Marketplace model means care quality, wait times, and controlled-substance prescribing vary significantly by individual provider and state

Full Review

Founded in 2020 and based in San Mateo, CA, Klarity operates as a marketplace rather than a direct-employer model, connecting patients with roughly 2,000 independent providers across 500+ specialties including ADHD, anxiety, depression, weight loss, and primary care. Advertised self-pay pricing starts low ($49 site-wide, $51 for an ADHD initial visit), and the platform accepts 400+ insurance plans. However, independent Trustpilot sentiment (3.8/5 across 574 reviews) is markedly more critical than the marketplace's own on-site testimonials, with a substantial share of complaints describing surprise charges, refusal of refunds after early cancellation, and cancellation fees as high as $120 charged with little notice. Because providers are independent contractors rather than direct employees, care quality and controlled-substance prescribing (including ADHD stimulants) vary by provider and state.

Last researched: 2026-09-19

Pricing

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

TreatmentCategoryPrice/moIncludesNotes
ADHD Initial EvaluationMental Health$51
Consults Lab work Shipping
No subscription needed
General Telehealth Visit (site-wide)Mental Health$49
Consults Lab work Shipping
No subscription needed
Weight Loss ConsultationMental Health$49–$150
Consults Lab work Shipping
Subscription required

Score Breakdown

55
Trust & Safety (30%)
50
Value (25%)
55
Experience (20%)
78
Product Range (15%)
55
Reputation (10%)
Trust & Safety55/100
Value50/100
Experience55/100
Product Range78/100
Reputation55/100