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Klarity Health vs Teladoc Health: Which Is Better?

Head-to-head comparison of Klarity Health and Teladoc Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 57.2/100), leading on trust & safety, value, experience, reputation. Klarity Health has the lower entry price (from $49/mo vs $89/mo), so the better value depends on which treatment you need.

57

Klarity Health is a telehealth marketplace connecting patients to independent providers across mental health, weight loss, and primary care, with Trustpilot sentiment weighed down by billing and refund complaints.

Visit Klarity Health
80

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

Visit Teladoc Health

Score Breakdown

DimensionKlarity HealthTeladoc Health
Overall Score57.2/10079.9/100 ✓
Trust & Safety30%55/10088/100 ✓
Value25%50/10068/100 ✓
Experience20%55/10088/100 ✓
Product Range15%78/10078/100
Reputation10%55/10072/100 ✓

At a Glance

Founded20202002
HeadquartersSan Mateo, CAPurchase, NY
Publicly tradedNoYes (TDOC)
Treatment categories33
Treatments listed33
Starting price$49/mo$89/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryKlarity HealthTeladoc Health
Mental Health$51
ADHD Initial Evaluation
$119
Mental Health Visit
Primary Care$49
General Telehealth Visit (site-wide)
$89
24/7 General Medical Visit

Klarity Health

+Very broad marketplace reach — 500+ specialties, 2,000+ providers, and coverage in all 50 states
+Low advertised entry price ($49 self-pay, $51 for ADHD initial visit) with broad insurance acceptance (400+ plans)
+Appointments generally available within 24 hours
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Independent Trustpilot rating (3.8/5, 574 reviews) is notably weaker than the platform's own marketing statistics, with recurring surprise-charge and refund-refusal complaints
−Cancellation fees reported as high as $120, sometimes charged despite a week's advance notice
Read the full Klarity Health review →

Teladoc Health

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
−Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
−Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
−Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider
Read the full Teladoc Health review →

Klarity Health vs Teladoc Health — FAQ

Is Klarity Health better than Teladoc Health?

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Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 57.2/100), leading on trust & safety, value, experience, reputation. Klarity Health has the lower entry price (from $49/mo vs $89/mo), so the better value depends on which treatment you need.

Is Klarity Health or Teladoc Health cheaper?

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Klarity Health has the lower starting price (from $49/mo vs $89/mo for Teladoc Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Klarity Health and Teladoc Health both offer?

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Both platforms treat Mental Health, Primary Care. Klarity Health covers 3 treatment categories total and Teladoc Health covers 3.

Still deciding?

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