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80
Very Good

Teladoc Health

TDOC

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

Purchase, NYFounded 20024,000-5,000 employees
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What we like

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
+Broadest insurance/employer acceptance of any telehealth brand, useful if a patient later gains coverage

What to watch

Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider

Full Review

Founded in 2002 and headquartered in Purchase, NY, Teladoc Health (NYSE: TDOC) has scaled into the default telehealth option for many health plans and employers, with a self-pay menu covering 24/7 general medical care ($89), mental health ($119), dermatology photo review ($89), and nutrition ($89) visits. Its Trustpilot record — over 47,000 reviews at 4.7 stars — is unusually strong for a company of its size, driven by consistently short wait times and positive marks for clinician quality. Notably, primary care and chronic condition management are not available on a self-pay basis and require an employer or health-plan contract, a meaningful gap for uninsured patients seeking ongoing care. As a public company, Teladoc has also faced well-publicized stock volatility and goodwill impairments tied to its BetterHelp mental-health acquisition, a factor separate from clinical service quality but relevant to its overall standing.

Last researched: 2026-09-19

Pricing

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

TreatmentCategoryPrice/moIncludesNotes
24/7 General Medical VisitPrimary Care$89
Consults Lab work Shipping
No subscription needed
Mental Health VisitPrimary Care$119
Consults Lab work Shipping
No subscription needed
Dermatology Photo ReviewPrimary Care$89
Consults Lab work Shipping
No subscription needed

Score Breakdown

88
Trust & Safety (30%)
68
Value (25%)
88
Experience (20%)
78
Product Range (15%)
72
Reputation (10%)
Trust & Safety88/100
Value68/100
Experience88/100
Product Range78/100
Reputation72/100