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CallonDoc vs Teladoc Health: Which Is Better?

Head-to-head comparison of CallonDoc and Teladoc Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 78.4/100), leading on trust & safety, experience. CallonDoc comes out ahead on value, product range, reputation. CallonDoc has the lower entry price (from $24.99/mo vs $89/mo), so the better value depends on which treatment you need.

78
CallonDoc
Very Good

CallonDoc is a Dallas-based async telehealth platform offering flat-rate, form-based consults across urgent care, STD, women's and men's health, mental health, and dermatology without requiring insurance.

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80

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

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Score Breakdown

DimensionCallonDocTeladoc Health
Overall Score78.4/10079.9/100 ✓
Trust & Safety30%75/10088/100 ✓
Value25%80/100 ✓68/100
Experience20%82/10088/100 ✓
Product Range15%80/100 ✓78/100
Reputation10%75/100 ✓72/100

At a Glance

Founded20172002
HeadquartersDallas, TXPurchase, NY
Publicly tradedNoYes (TDOC)
Treatment categories33
Treatments listed33
Starting price$24.99/mo$89/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryCallonDocTeladoc Health
Primary Care$24.99–$49.99
Subscribe & Save Membership
$89
24/7 General Medical Visit
Mental Health—$119
Mental Health Visit

CallonDoc

+Posted flat-rate pricing (roughly $40-$60) visible before starting a consult, no insurance needed
+Broad condition coverage spanning primary care, STD, dermatology, mental health, and men's/women's health
+Fast prescription turnaround, typically within about two hours to a local pharmacy
−Most visits are async/form-based rather than live video, which may not suit patients who want to speak with a clinician directly
−A meaningful minority of reviewers report prescription delivery delays or friction resolving billing/admin issues
−Condition list is broad enough that depth of care for complex or chronic issues may lag specialist telehealth brands
Read the full CallonDoc review →

Teladoc Health

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
−Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
−Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
−Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider
Read the full Teladoc Health review →

CallonDoc vs Teladoc Health — FAQ

Is CallonDoc better than Teladoc Health?

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Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 78.4/100), leading on trust & safety, experience. CallonDoc comes out ahead on value, product range, reputation. CallonDoc has the lower entry price (from $24.99/mo vs $89/mo), so the better value depends on which treatment you need.

Is CallonDoc or Teladoc Health cheaper?

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CallonDoc has the lower starting price (from $24.99/mo vs $89/mo for Teladoc Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do CallonDoc and Teladoc Health both offer?

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Both platforms treat Primary Care, Mental Health. CallonDoc covers 3 treatment categories total and Teladoc Health covers 3.

Still deciding?

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