HomeZipHealth
59
Fair

ZipHealth

A high-volume, low-cost generalist telehealth pharmacy platform covering hair loss, ED, and other common prescription needs.

Delray Beach, FL51-200 employees
Visit Site

What we like

+Large scale for a generalist telehealth pharmacy platform: 560,000+ customers claimed and one of the higher Trustpilot review volumes in the category (3,700+ reviews, 4.2 average).
+Broad prescription menu spanning hair loss (finasteride), ED, migraine, antiviral, UTI, and other common conditions through a single flat consultation fee.
+Fast, self-service intake flow praised by many reviewers as easy to navigate.

What to watch

Reviewers describe automatic subscription renewals with insufficient warning and difficulty canceling — a billing-friction issue distinct from having a subscription model at all.
Individual medication pricing (including finasteride) is not shown until after intake is completed, limiting upfront price transparency.
Multiple reviewers report multi-day waits for provider consultations despite marketing an 'express' service.
A subset of reviews allege medications that did not work as expected or caused side effects, and at least one review characterizes a prescription as fraudulent — a serious outlier claim worth weighing in trust assessment.
Its Dermatica US sister brand is currently paused for new formula requests, a signal worth tracking on the operator's broader execution track record even though it doesn't directly affect ZipHealth's own service.

Full Review

ZipHealth operates as an online pharmacy and telehealth intake service, offering free consultations followed by prescriptions for finasteride, ED medications, migraine treatments, antivirals, UTI treatment, and other common conditions, alongside a hair-loss-specific clinic line. The company reports serving more than 560,000 customers and has accumulated one of the larger Trustpilot review bases in this category (3,700+ reviews, 4.2 average), suggesting real operating scale. That said, actual medication pricing is not disclosed until after intake, and a recurring share of reviews describe unexpected subscription renewals, multi-day waits for an 'express' service, and a small number of serious complaints about medication efficacy or fulfillment. Its sister brand, Dermatica US, is currently paused for new formula requests, a data point worth tracking on the operator's broader execution record.

Last researched: 2026-09-19

Pricing

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

TreatmentCategoryPrice/moIncludesNotes
Hair Loss Treatment (Finasteride)Hair Loss$20–$40
Consults Lab work Shipping
Free online consultation; pricing shown after intake
Subscription required
ED Treatment (Sildenafil/Tadalafil)Hair Loss$25–$60
Consults Lab work Shipping
Subscription required
Migraine Treatment (Sumatriptan/Rizatriptan)Hair Loss$20–$50
Consults Lab work Shipping
No subscription needed
UTI TreatmentHair Loss$20–$45
Consults Lab work Shipping
No subscription needed

Score Breakdown

55
Trust & Safety (30%)
55
Value (25%)
62
Experience (20%)
70
Product Range (15%)
58
Reputation (10%)
Trust & Safety55/100
Value55/100
Experience62/100
Product Range70/100
Reputation58/100