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Hims & Hers vs ZipHealth: Which Is Better?

Head-to-head comparison of Hims & Hers and ZipHealth based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 59/100), leading on trust & safety, value, experience, product range, reputation.

78
Hims & Hers
Very Good

The largest publicly traded D2C telehealth platform, offering treatments across hair loss, ED, mental health, skincare, and weight loss.

Visit Hims & Hers
59

A high-volume, low-cost generalist telehealth pharmacy platform covering hair loss, ED, and other common prescription needs.

Visit ZipHealth

Score Breakdown

DimensionHims & HersZipHealth
Overall Score77.5/100 ✓59/100
Trust & Safety30%75/100 ✓55/100
Value25%70/100 ✓55/100
Experience20%85/100 ✓62/100
Product Range15%90/100 ✓70/100
Reputation10%70/100 ✓58/100

At a Glance

Founded2017—
HeadquartersSan Francisco, CADelray Beach, FL
Publicly tradedYes (HIMS)No
Treatment categories74
Treatments listed94
Starting price$11/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHims & HersZipHealth
Men's Health—$25–$60
ED Treatment (Sildenafil/Tadalafil)
Women's Health—$20–$45
UTI Treatment
Hair Loss$22–$29
Finasteride
$20–$40
Hair Loss Treatment (Finasteride)

Hims & Hers

+Widest treatment category coverage of any D2C telehealth brand
+Vertically integrated pharmacy keeps costs down and shipping fast
+Publicly traded with transparent financials
−Compounded GLP-1 programs being phased out after Novo Nordisk deal
−Subscription auto-renewal complaints common on Reddit
−Customer support response times vary
Read the full Hims & Hers review →

ZipHealth

+Large scale for a generalist telehealth pharmacy platform: 560,000+ customers claimed and one of the higher Trustpilot review volumes in the category (3,700+ reviews, 4.2 average).
+Broad prescription menu spanning hair loss (finasteride), ED, migraine, antiviral, UTI, and other common conditions through a single flat consultation fee.
+Fast, self-service intake flow praised by many reviewers as easy to navigate.
−Reviewers describe automatic subscription renewals with insufficient warning and difficulty canceling — a billing-friction issue distinct from having a subscription model at all.
−Individual medication pricing (including finasteride) is not shown until after intake is completed, limiting upfront price transparency.
−Multiple reviewers report multi-day waits for provider consultations despite marketing an 'express' service.
Read the full ZipHealth review →

Hims & Hers vs ZipHealth — FAQ

Is Hims & Hers better than ZipHealth?

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Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 59/100), leading on trust & safety, value, experience, product range, reputation.

Is Hims & Hers or ZipHealth cheaper?

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Hims & Hers has the lower starting price (from $11/mo vs $20/mo for ZipHealth). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hims & Hers and ZipHealth both offer?

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Both platforms treat Men's Health, Women's Health, Hair Loss. Hims & Hers covers 7 treatment categories total and ZipHealth covers 4.

Still deciding?

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