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altRx vs Heally: Which Is Better?

Head-to-head comparison of altRx and Heally based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Heally scores higher overall in our independent evaluation (64.2/100 vs 47.6/100), leading on trust & safety, value, experience, product range, reputation.

48
altRx
Below Average

altRx is a Miami-operated, GLP-1-only telehealth brand advertising compounded semaglutide from $89/mo and tirzepatide from $149/mo with no separate membership fee.

Visit altRx
64
Heally
Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

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Score Breakdown

DimensionaltRxHeally
Overall Score47.6/10064.2/100 ✓
Trust & Safety30%42/10056/100 ✓
Value25%70/10072/100 ✓
Experience20%35/10058/100 ✓
Product Range15%50/10082/100 ✓
Reputation10%30/10055/100 ✓

At a Glance

Founded—2016
HeadquartersMiami, FLSan Mateo, CA
Publicly tradedNoNo
Treatment categories17
Treatments listed215
Starting price$89/mo$49/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryaltRxHeally
Weight Loss / GLP-1$89–$159
Compounded Semaglutide (injectable)
$49–$50
Metformin

altRx

+Advertised compounded GLP-1 pricing ($89/mo semaglutide, $149/mo tirzepatide) is near the bottom of the market, with no separate membership fee
+Names its four fulfilling pharmacies (RedRock, Health Warehouse, Precision Medicine, Triad Rx) on its site
+Offers branded Wegovy, Zepbound and Ozempic prescriptions alongside compounded options
−Received an FDA warning letter (June 8, 2026) over labeling that misidentified the compounder and 'clinically proven' claims implying FDA approval
−Roughly 73-78% of Trustpilot reviews are one-star, citing undelivered refills, refused refunds, and unanswered phones and email
−Trustpilot has removed reviews on its profile for guideline breaches
Read the full altRx review →

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered
+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose
+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)
−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot
−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach
−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment
Read the full Heally review →

altRx vs Heally — FAQ

Is altRx better than Heally?

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Heally scores higher overall in our independent evaluation (64.2/100 vs 47.6/100), leading on trust & safety, value, experience, product range, reputation.

Is altRx or Heally cheaper?

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Heally has the lower starting price (from $49/mo vs $89/mo for altRx). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do altRx and Heally both offer?

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Both platforms treat Weight Loss / GLP-1. altRx covers 1 treatment category total and Heally covers 7.

Still deciding?

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