Home›Compare›Amazon One Medical vs Dr. B

Amazon One Medical vs Dr. B: Which Is Better?

Head-to-head comparison of Amazon One Medical and Dr. B based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Dr. B scores higher overall in our independent evaluation (78/100 vs 51.1/100), leading on trust & safety, value, experience, product range, reputation.

51
Amazon One Medical
Below Average

Amazon-owned virtual and in-person primary care service offering low-cost pay-per-visit and membership plans for common conditions.

Visit Amazon One Medical
78
Dr. B
Very Good

Dr. B is a New York async telehealth platform, founded by former Zocdoc CEO Cyrus Massoumi, offering $19 consultations across 30+ conditions including hair loss, acne, and rosacea.

Visit Dr. B

Score Breakdown

DimensionAmazon One MedicalDr. B
Overall Score51.1/10078/100 ✓
Trust & Safety30%62/10080/100 ✓
Value25%45/10085/100 ✓
Experience20%40/10072/100 ✓
Product Range15%55/10070/100 ✓
Reputation10%50/10078/100 ✓

At a Glance

Founded20072021
HeadquartersSan Francisco, CANew York, NY
Publicly tradedNoNo
Treatment categories13
Treatments listed33
Starting price$29/mo$19/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryAmazon One MedicalDr. B
Primary Care$29
On-Demand Messaging Visit
$19
Async Telehealth Consult

Amazon One Medical

+Backed by Amazon's infrastructure, with prescriptions routed directly to Amazon Pharmacy
+Lowest pay-per-visit pricing among mainstream primary-care telehealth options (messaging from $29, video from $49)
+Licensed physicians available 24/7 for same/next-day virtual visits across 30+ common acute conditions
−Trustpilot rating of 1.3/5 across 334 reviews, dominated by complaints of billing well above advertised prices — patients report charges of $304-$800 for visits marketed at $29-$49
−2023 FTC settlement ($5.8M) over sharing patient data with third-party ad platforms without consent
−Customer support widely described by patients as unresponsive to billing disputes
Read the full Amazon One Medical review →

Dr. B

+Flat $19 consult price with no membership is a genuine low-cost outlier versus most direct-to-consumer telehealth
+Founder credibility from Cyrus Massoumi's Zocdoc track record, plus national press coverage (NYT, TIME)
+Broad 30+ condition list spanning hair loss, dermatology, and everyday primary care from a single intake
−Shorter operating history (founded 2021) means less accumulated patient-review volume than established competitors
−Consult is async only — no live video option for patients who prefer to speak with a clinician directly
−Prescriptions route to a local pharmacy for pickup by default rather than home delivery, an extra step some competitors skip
Read the full Dr. B review →

Amazon One Medical vs Dr. B — FAQ

Is Amazon One Medical better than Dr. B?

▾

Dr. B scores higher overall in our independent evaluation (78/100 vs 51.1/100), leading on trust & safety, value, experience, product range, reputation.

Is Amazon One Medical or Dr. B cheaper?

▾

Dr. B has the lower starting price (from $19/mo vs $29/mo for Amazon One Medical). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Amazon One Medical and Dr. B both offer?

▾

Both platforms treat Primary Care. Amazon One Medical covers 1 treatment category total and Dr. B covers 3.

Still deciding?

Amazon One Medical alternativesDr. B alternativesTake the Match Quiz