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Amazon One Medical vs Everlywell: Which Is Better?

Head-to-head comparison of Amazon One Medical and Everlywell based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Everlywell scores higher overall in our independent evaluation (58.2/100 vs 51.1/100), leading on value, experience, product range, reputation. Amazon One Medical has the lower entry price (from $29/mo vs $45/mo), so the better value depends on which treatment you need.

51
Amazon One Medical
Below Average

Amazon-owned virtual and in-person primary care service offering low-cost pay-per-visit and membership plans for common conditions.

Visit Amazon One Medical
58

At-home diagnostic testing brand offering STD, hormone, and wellness lab kits, with a separate virtual-care pathway for treating positive sexual-health results.

Visit Everlywell

Score Breakdown

DimensionAmazon One MedicalEverlywell
Overall Score51.1/10058.2/100 ✓
Trust & Safety30%62/10062/100
Value25%45/10058/100 ✓
Experience20%40/10050/100 ✓
Product Range15%55/10062/100 ✓
Reputation10%50/10058/100 ✓

At a Glance

Founded20072015
HeadquartersSan Francisco, CAAustin, TX
Publicly tradedNoNo
Treatment categories12
Treatments listed34
Starting price$29/mo$45/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryAmazon One MedicalEverlywell
Primary Care$29
On-Demand Messaging Visit
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Amazon One Medical

+Backed by Amazon's infrastructure, with prescriptions routed directly to Amazon Pharmacy
+Lowest pay-per-visit pricing among mainstream primary-care telehealth options (messaging from $29, video from $49)
+Licensed physicians available 24/7 for same/next-day virtual visits across 30+ common acute conditions
−Trustpilot rating of 1.3/5 across 334 reviews, dominated by complaints of billing well above advertised prices — patients report charges of $304-$800 for visits marketed at $29-$49
−2023 FTC settlement ($5.8M) over sharing patient data with third-party ad platforms without consent
−Customer support widely described by patients as unresponsive to billing disputes
Read the full Amazon One Medical review →

Everlywell

+Per-test pricing is published openly without requiring an account or completed intake form
+Visby rapid PCR option ($149) offers faster at-home result turnaround than standard mail-in lab tests
+Broad diagnostic catalog beyond sexual health (thyroid, food sensitivity, hormone panels) supports repeat testing relationships
−Trustpilot rating is weak and polarized for the category (2.9/5 on 535 reviews: 47% five-star vs. 34% one-star)
−Recurring complaints about kits expiring before patients can use them, with the company declining replacements
−No-returns policy once a kit ships, plus non-refundable shipping fees, add financial friction if a kit is unusable
Read the full Everlywell review →

Amazon One Medical vs Everlywell — FAQ

Is Amazon One Medical better than Everlywell?

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Everlywell scores higher overall in our independent evaluation (58.2/100 vs 51.1/100), leading on value, experience, product range, reputation. Amazon One Medical has the lower entry price (from $29/mo vs $45/mo), so the better value depends on which treatment you need.

Is Amazon One Medical or Everlywell cheaper?

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Amazon One Medical has the lower starting price (from $29/mo vs $45/mo for Everlywell). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Amazon One Medical and Everlywell both offer?

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Both platforms treat Primary Care. Amazon One Medical covers 1 treatment category total and Everlywell covers 2.

Still deciding?

Amazon One Medical alternativesEverlywell alternativesTake the Match Quiz