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Amazon One Medical vs GoodRx: Which Is Better?

Head-to-head comparison of Amazon One Medical and GoodRx based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

GoodRx scores higher overall in our independent evaluation (74.3/100 vs 51.1/100), leading on trust & safety, value, experience, product range, reputation.

51
Amazon One Medical
Below Average

Amazon-owned virtual and in-person primary care service offering low-cost pay-per-visit and membership plans for common conditions.

Visit Amazon One Medical
74
GoodRx
Good

Prescription discount giant that expanded into telehealth, with the unique advantage of integrated drug price comparison.

Visit GoodRx

Score Breakdown

DimensionAmazon One MedicalGoodRx
Overall Score51.1/10074.3/100 ✓
Trust & Safety30%62/10075/100 ✓
Value25%45/10085/100 ✓
Experience20%40/10070/100 ✓
Product Range15%55/10060/100 ✓
Reputation10%50/10075/100 ✓

At a Glance

Founded20072011
HeadquartersSan Francisco, CASanta Monica, CA
Publicly tradedNoYes (GDRX)
Treatment categories16
Treatments listed35
Starting price$29/mo$16/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryAmazon One MedicalGoodRx
Primary Care$29
On-Demand Messaging Visit
$19–$70
Telehealth Visit

Amazon One Medical

+Backed by Amazon's infrastructure, with prescriptions routed directly to Amazon Pharmacy
+Lowest pay-per-visit pricing among mainstream primary-care telehealth options (messaging from $29, video from $49)
+Licensed physicians available 24/7 for same/next-day virtual visits across 30+ common acute conditions
−Trustpilot rating of 1.3/5 across 334 reviews, dominated by complaints of billing well above advertised prices — patients report charges of $304-$800 for visits marketed at $29-$49
−2023 FTC settlement ($5.8M) over sharing patient data with third-party ad platforms without consent
−Customer support widely described by patients as unresponsive to billing disputes
Read the full Amazon One Medical review →

GoodRx

+Integrated drug price comparison — find cheapest pharmacy instantly
+Massive existing user trust from discount platform
+Affordable visits starting at $19
−Telehealth secondary to core discount business
−No integrated pharmacy for fulfillment
−Weight loss subscription jumped from $39 intro to $119/mo
Read the full GoodRx review →

Amazon One Medical vs GoodRx — FAQ

Is Amazon One Medical better than GoodRx?

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GoodRx scores higher overall in our independent evaluation (74.3/100 vs 51.1/100), leading on trust & safety, value, experience, product range, reputation.

Is Amazon One Medical or GoodRx cheaper?

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GoodRx has the lower starting price (from $16/mo vs $29/mo for Amazon One Medical). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Amazon One Medical and GoodRx both offer?

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Both platforms treat Primary Care. Amazon One Medical covers 1 treatment category total and GoodRx covers 6.

Still deciding?

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