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Amazon One Medical vs PlushCare: Which Is Better?

Head-to-head comparison of Amazon One Medical and PlushCare based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

PlushCare scores higher overall in our independent evaluation (68.3/100 vs 51.1/100), leading on trust & safety, value, experience, product range, reputation.

51
Amazon One Medical
Below Average

Amazon-owned virtual and in-person primary care service offering low-cost pay-per-visit and membership plans for common conditions.

Visit Amazon One Medical
68

PlushCare is a virtual primary-care membership service that layers weight-loss visits and branded GLP-1 prescriptions onto its core telehealth offering, rather than running a dedicated compounded-GLP-1 program.

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Score Breakdown

DimensionAmazon One MedicalPlushCare
Overall Score51.1/10068.3/100 ✓
Trust & Safety30%62/10078/100 ✓
Value25%45/10062/100 ✓
Experience20%40/10062/100 ✓
Product Range15%55/10065/100 ✓
Reputation10%50/10072/100 ✓

At a Glance

Founded20072014
HeadquartersSan Francisco, CASan Francisco, CA
Publicly tradedNoNo
Treatment categories12
Treatments listed33
Starting price$29/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryAmazon One MedicalPlushCare
Primary Care$29
On-Demand Messaging Visit
$20–$129
PlushCare Membership + Weight-Loss Visit

Amazon One Medical

+Backed by Amazon's infrastructure, with prescriptions routed directly to Amazon Pharmacy
+Lowest pay-per-visit pricing among mainstream primary-care telehealth options (messaging from $29, video from $49)
+Licensed physicians available 24/7 for same/next-day virtual visits across 30+ common acute conditions
−Trustpilot rating of 1.3/5 across 334 reviews, dominated by complaints of billing well above advertised prices — patients report charges of $304-$800 for visits marketed at $29-$49
−2023 FTC settlement ($5.8M) over sharing patient data with third-party ad platforms without consent
−Customer support widely described by patients as unresponsive to billing disputes
Read the full Amazon One Medical review →

PlushCare

+Low $19.99/mo membership with first month free, and insurance-eligible visits as low as a $30 copay
+Accepts major insurance plans (Aetna, Cigna, Humana), broader than most single-purpose GLP-1 telehealth startups
+Physician-led primary care model covers ongoing and chronic care beyond a single weight-loss funnel
−Branded GLP-1 medication (Zepbound, Wegovy) is billed separately at the pharmacy — without insurance coverage this can run roughly $1,000+/month, dwarfing the low membership fee
−No compounded GLP-1 option, so cash-pay patients without drug coverage face full retail brand pricing
−Trustpilot pattern of unexpected recurring membership charges and difficulty cancelling
Read the full PlushCare review →

Amazon One Medical vs PlushCare — FAQ

Is Amazon One Medical better than PlushCare?

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PlushCare scores higher overall in our independent evaluation (68.3/100 vs 51.1/100), leading on trust & safety, value, experience, product range, reputation.

Is Amazon One Medical or PlushCare cheaper?

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PlushCare has the lower starting price (from $20/mo vs $29/mo for Amazon One Medical). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Amazon One Medical and PlushCare both offer?

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Both platforms treat Primary Care. Amazon One Medical covers 1 treatment category total and PlushCare covers 2.

Still deciding?

Amazon One Medical alternativesPlushCare alternativesTake the Match Quiz