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Amazon One Medical vs Sesame Care: Which Is Better?

Head-to-head comparison of Amazon One Medical and Sesame Care based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Sesame Care scores higher overall in our independent evaluation (74/100 vs 51.1/100), leading on trust & safety, value, experience, product range, reputation. Amazon One Medical has the lower entry price (from $29/mo vs $34/mo), so the better value depends on which treatment you need.

51
Amazon One Medical
Below Average

Amazon-owned virtual and in-person primary care service offering low-cost pay-per-visit and membership plans for common conditions.

Visit Amazon One Medical
74

Pay-per-visit marketplace connecting patients with licensed providers — no subscriptions, transparent per-visit pricing.

Visit Sesame Care

Score Breakdown

DimensionAmazon One MedicalSesame Care
Overall Score51.1/10074/100 ✓
Trust & Safety30%62/10075/100 ✓
Value25%45/10080/100 ✓
Experience20%40/10070/100 ✓
Product Range15%55/10070/100 ✓
Reputation10%50/10070/100 ✓

At a Glance

Founded20072019
HeadquartersSan Francisco, CANew York, NY
Publicly tradedNoNo
Treatment categories16
Treatments listed35
Starting price$29/mo$34/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryAmazon One MedicalSesame Care
Primary Care$29
On-Demand Messaging Visit
$34–$75
Primary Care Visit

Amazon One Medical

+Backed by Amazon's infrastructure, with prescriptions routed directly to Amazon Pharmacy
+Lowest pay-per-visit pricing among mainstream primary-care telehealth options (messaging from $29, video from $49)
+Licensed physicians available 24/7 for same/next-day virtual visits across 30+ common acute conditions
−Trustpilot rating of 1.3/5 across 334 reviews, dominated by complaints of billing well above advertised prices — patients report charges of $304-$800 for visits marketed at $29-$49
−2023 FTC settlement ($5.8M) over sharing patient data with third-party ad platforms without consent
−Customer support widely described by patients as unresponsive to billing disputes
Read the full Amazon One Medical review →

Sesame Care

+No subscription required — pay-per-visit model
+Transparent pricing shown before booking
+Wide range of specialties available
−No integrated pharmacy
−Less continuity of care than subscriptions
−Provider quality varies in marketplace model
Read the full Sesame Care review →

Amazon One Medical vs Sesame Care — FAQ

Is Amazon One Medical better than Sesame Care?

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Sesame Care scores higher overall in our independent evaluation (74/100 vs 51.1/100), leading on trust & safety, value, experience, product range, reputation. Amazon One Medical has the lower entry price (from $29/mo vs $34/mo), so the better value depends on which treatment you need.

Is Amazon One Medical or Sesame Care cheaper?

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Amazon One Medical has the lower starting price (from $29/mo vs $34/mo for Sesame Care). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Amazon One Medical and Sesame Care both offer?

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Both platforms treat Primary Care. Amazon One Medical covers 1 treatment category total and Sesame Care covers 6.

Still deciding?

Amazon One Medical alternativesSesame Care alternativesTake the Match Quiz