Home›Compare›Amazon One Medical vs Superpower

Amazon One Medical vs Superpower: Which Is Better?

Head-to-head comparison of Amazon One Medical and Superpower based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Superpower scores higher overall in our independent evaluation (69.8/100 vs 51.1/100), leading on trust & safety, value, experience, product range, reputation. Amazon One Medical has the lower entry price (from $29/mo vs $49/mo), so the better value depends on which treatment you need.

51
Amazon One Medical
Below Average

Amazon-owned virtual and in-person primary care service offering low-cost pay-per-visit and membership plans for common conditions.

Visit Amazon One Medical
70

Physician-founded annual membership offering 150+ blood biomarkers, AI-assisted insights, and optional prescriptions or peptides.

Visit Superpower

Score Breakdown

DimensionAmazon One MedicalSuperpower
Overall Score51.1/10069.8/100 ✓
Trust & Safety30%62/10070/100 ✓
Value25%45/10078/100 ✓
Experience20%40/10068/100 ✓
Product Range15%55/10068/100 ✓
Reputation10%50/10055/100 ✓

At a Glance

Founded20072023
HeadquartersSan Francisco, CASan Francisco, CA
Publicly tradedNoNo
Treatment categories11
Treatments listed33
Starting price$29/mo$49/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryAmazon One MedicalSuperpower
Primary Care$29
On-Demand Messaging Visit
$49–$99
At-Home Blood Draw Add-On

Amazon One Medical

+Backed by Amazon's infrastructure, with prescriptions routed directly to Amazon Pharmacy
+Lowest pay-per-visit pricing among mainstream primary-care telehealth options (messaging from $29, video from $49)
+Licensed physicians available 24/7 for same/next-day virtual visits across 30+ common acute conditions
−Trustpilot rating of 1.3/5 across 334 reviews, dominated by complaints of billing well above advertised prices — patients report charges of $304-$800 for visits marketed at $29-$49
−2023 FTC settlement ($5.8M) over sharing patient data with third-party ad platforms without consent
−Customer support widely described by patients as unresponsive to billing disputes
Read the full Amazon One Medical review →

Superpower

+Physician-founded (team includes doctors from Stanford, Harvard, Oxford, and UCLA) with a 4.5/5 Trustpilot average
+$349/year undercuts comparable diagnostics-membership competitors and includes optional add-on prescriptions and peptides that pure lab-testing rivals don't offer
+AI-assisted result interpretation paired with on-demand clinician access
−Trustpilot sample is still small (354 reviews) for a nationwide brand — the 4.5 average should be read with that caveat
−No phone-based customer support; patients describe extended email/text-only support cycles
−Multiple patient reports of billing continuing after a cancellation attempt
Read the full Superpower review →

Amazon One Medical vs Superpower — FAQ

Is Amazon One Medical better than Superpower?

▾

Superpower scores higher overall in our independent evaluation (69.8/100 vs 51.1/100), leading on trust & safety, value, experience, product range, reputation. Amazon One Medical has the lower entry price (from $29/mo vs $49/mo), so the better value depends on which treatment you need.

Is Amazon One Medical or Superpower cheaper?

▾

Amazon One Medical has the lower starting price (from $29/mo vs $49/mo for Superpower). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Amazon One Medical and Superpower both offer?

▾

Both platforms treat Primary Care. Amazon One Medical covers 1 treatment category total and Superpower covers 1.

Still deciding?

Amazon One Medical alternativesSuperpower alternativesTake the Match Quiz