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Better U vs Teladoc Health: Which Is Better?

Head-to-head comparison of Better U and Teladoc Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 66.4/100), leading on trust & safety, experience, product range, reputation.

66

Better U is a venture-backed at-home oral ketamine therapy provider bundling psychiatric oversight, integration coaching, and optional add-on treatments.

Visit Better U
80

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

Visit Teladoc Health

Score Breakdown

DimensionBetter UTeladoc Health
Overall Score66.4/10079.9/100 ✓
Trust & Safety30%62/10088/100 ✓
Value25%68/10068/100
Experience20%72/10088/100 ✓
Product Range15%68/10078/100 ✓
Reputation10%62/10072/100 ✓

At a Glance

Founded20212002
HeadquartersOrange County, CAPurchase, NY
Publicly tradedNoYes (TDOC)
Treatment categories13
Treatments listed43
Starting price$500/mo$89/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryBetter UTeladoc Health
Mental Health$500
Introduction Package (5 sessions)
$119
Mental Health Visit

Better U

+Strong Trustpilot sentiment (4.5/5, 434 reviews) centered on holistic, integration-focused care model
+Bundles psychiatric oversight, peer-supported dosing safety protocols, and integration coaching rather than just shipping medication
+Flexible package sizes and financing (Affirm, Denefits) lower the up-front cost barrier
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Slow response times reported outside business hours, with weekend messages sometimes unanswered until Monday
−Additional $49 fees for extra provider or integration sessions beyond the base package
Read the full Better U review →

Teladoc Health

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
−Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
−Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
−Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider
Read the full Teladoc Health review →

Better U vs Teladoc Health — FAQ

Is Better U better than Teladoc Health?

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Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 66.4/100), leading on trust & safety, experience, product range, reputation.

Is Better U or Teladoc Health cheaper?

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Teladoc Health has the lower starting price (from $89/mo vs $500/mo for Better U). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Better U and Teladoc Health both offer?

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Both platforms treat Mental Health. Better U covers 1 treatment category total and Teladoc Health covers 3.

Still deciding?

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