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CallonDoc vs Defy Medical: Which Is Better?

Head-to-head comparison of CallonDoc and Defy Medical based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

CallonDoc scores higher overall in our independent evaluation (78.4/100 vs 71.9/100), leading on trust & safety, value, experience, product range. Defy Medical comes out ahead on reputation.

78
CallonDoc
Very Good

CallonDoc is a Dallas-based async telehealth platform offering flat-rate, form-based consults across urgent care, STD, women's and men's health, mental health, and dermatology without requiring insurance.

Visit CallonDoc
72

Physician-led telemedicine hormone clinic offering TRT, women's HRT, peptides, GLP-1s, and sexual-health treatments through its own 503B pharmacy.

Visit Defy Medical

Score Breakdown

DimensionCallonDocDefy Medical
Overall Score78.4/100 ✓71.9/100
Trust & Safety30%75/100 ✓72/100
Value25%80/100 ✓60/100
Experience20%82/100 ✓78/100
Product Range15%80/100 ✓78/100
Reputation10%75/10080/100 ✓

At a Glance

Founded20172011
HeadquartersDallas, TXTampa, FL
Publicly tradedNoNo
Treatment categories33
Treatments listed34
Starting price$24.99/mo$150/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryCallonDocDefy Medical
Sexual Health$50–$59.99
STD Testing & Treatment
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CallonDoc

+Posted flat-rate pricing (roughly $40-$60) visible before starting a consult, no insurance needed
+Broad condition coverage spanning primary care, STD, dermatology, mental health, and men's/women's health
+Fast prescription turnaround, typically within about two hours to a local pharmacy
−Most visits are async/form-based rather than live video, which may not suit patients who want to speak with a clinician directly
−A meaningful minority of reviewers report prescription delivery delays or friction resolving billing/admin issues
−Condition list is broad enough that depth of care for complex or chronic issues may lag specialist telehealth brands
Read the full CallonDoc review →

Defy Medical

+15 years in operation (founded 2011) — one of the longest-running cash-pay hormone-therapy telehealth brands, with a named Medical Director (Dr. Justin Saya)
+Trustpilot rating of 4.8/5 across 4,144 reviews, and the company responds to 94% of negative reviews, typically within 24 hours
+Broad treatment range from a single provider — TRT, women's HRT, peptides, GLP-1s, sexual dysfunction, and hair loss — dispensed through its own 503B-registered pharmacy with labs required before prescribing
−Pricing is not published on the website; patients must complete a roughly $250 consult before learning treatment costs, a transparency gap versus competitors that post pricing upfront
−Some patients report delays of a week or more between consult and medication fulfillment
−Mobile app quality lags the web experience, per patient feedback
Read the full Defy Medical review →

CallonDoc vs Defy Medical — FAQ

Is CallonDoc better than Defy Medical?

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CallonDoc scores higher overall in our independent evaluation (78.4/100 vs 71.9/100), leading on trust & safety, value, experience, product range. Defy Medical comes out ahead on reputation.

Is CallonDoc or Defy Medical cheaper?

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CallonDoc has the lower starting price (from $24.99/mo vs $150/mo for Defy Medical). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do CallonDoc and Defy Medical both offer?

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Both platforms treat Sexual Health. CallonDoc covers 3 treatment categories total and Defy Medical covers 3.

Still deciding?

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