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CallonDoc vs Ria Health: Which Is Better?

Head-to-head comparison of CallonDoc and Ria Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

CallonDoc scores higher overall in our independent evaluation (78.4/100 vs 64.1/100), leading on trust & safety, value, experience, product range, reputation.

78
CallonDoc
Very Good

CallonDoc is a Dallas-based async telehealth platform offering flat-rate, form-based consults across urgent care, STD, women's and men's health, mental health, and dermatology without requiring insurance.

Visit CallonDoc
64

Ria Health is a San Francisco-based, Joint Commission-accredited online alcohol-treatment program combining medication (naltrexone, acamprosate and off-label options), recovery coaching and a Bluetooth breathalyzer, billed mainly through insurance.

Visit Ria Health

Score Breakdown

DimensionCallonDocRia Health
Overall Score78.4/100 ✓64.1/100
Trust & Safety30%75/100 ✓68/100
Value25%80/100 ✓58/100
Experience20%82/100 ✓64/100
Product Range15%80/100 ✓68/100
Reputation10%75/100 ✓62/100

At a Glance

Founded2017—
HeadquartersDallas, TXSan Francisco, CA
Publicly tradedNoNo
Treatment categories31
Treatments listed31
Starting price$24.99/mo$200/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryCallonDocRia Health
Mental Health—$200–$400
Alcohol Treatment Program (medication + coaching + breathalyzer)

CallonDoc

+Posted flat-rate pricing (roughly $40-$60) visible before starting a consult, no insurance needed
+Broad condition coverage spanning primary care, STD, dermatology, mental health, and men's/women's health
+Fast prescription turnaround, typically within about two hours to a local pharmacy
−Most visits are async/form-based rather than live video, which may not suit patients who want to speak with a clinician directly
−A meaningful minority of reviewers report prescription delivery delays or friction resolving billing/admin issues
−Condition list is broad enough that depth of care for complex or chronic issues may lag specialist telehealth brands
Read the full CallonDoc review →

Ria Health

+Widest medication menu among online alcohol programs reviewed: naltrexone, acamprosate, topiramate, baclofen, gabapentin
+Bundles recovery coaching and a Bluetooth breathalyzer (shipped at no extra charge) with medical management
+In-network with several major insurers (Anthem/BCBS, UnitedHealthcare/Optum, Carelon, select Medicare Advantage); Joint Commission accreditation displayed
−Self-pay price is not published; requires a sales/intake call to learn cost
−17% of Trustpilot reviews are 1-star, citing charges after cancellation and insurance confusion; company responds to only ~26% of negative reviews
−Reports of missed appointments and onboarding communication gaps
Read the full Ria Health review →

CallonDoc vs Ria Health — FAQ

Is CallonDoc better than Ria Health?

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CallonDoc scores higher overall in our independent evaluation (78.4/100 vs 64.1/100), leading on trust & safety, value, experience, product range, reputation.

Is CallonDoc or Ria Health cheaper?

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CallonDoc has the lower starting price (from $24.99/mo vs $200/mo for Ria Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do CallonDoc and Ria Health both offer?

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Both platforms treat Mental Health. CallonDoc covers 3 treatment categories total and Ria Health covers 1.

Still deciding?

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