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Cerebral vs Ria Health: Which Is Better?

Head-to-head comparison of Cerebral and Ria Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Ria Health scores higher overall in our independent evaluation (64.1/100 vs 55/100), leading on trust & safety, product range, reputation. Cerebral comes out ahead on value, experience. Cerebral has the lower entry price (from $60/mo vs $200/mo), so the better value depends on which treatment you need.

55

Mental health telehealth platform offering therapy and medication management, rebuilding trust after a DOJ investigation.

Visit Cerebral
64

Ria Health is a San Francisco-based, Joint Commission-accredited online alcohol-treatment program combining medication (naltrexone, acamprosate and off-label options), recovery coaching and a Bluetooth breathalyzer, billed mainly through insurance.

Visit Ria Health

Score Breakdown

DimensionCerebralRia Health
Overall Score55/10064.1/100 ✓
Trust & Safety30%45/10068/100 ✓
Value25%70/100 ✓58/100
Experience20%65/100 ✓64/100
Product Range15%50/10068/100 ✓
Reputation10%35/10062/100 ✓

At a Glance

Founded2020—
HeadquartersAustin, TXSan Francisco, CA
Publicly tradedNoNo
Treatment categories11
Treatments listed31
Starting price$60/mo$200/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryCerebralRia Health
Mental Health$60
Medication Only
$200–$400
Alcohol Treatment Program (medication + coaching + breathalyzer)

Cerebral

+Flat $60/mo medication plan with prescription costs included through their own pharmacy
+Remediated the conduct behind the 2024 judgment, including reinstating a simple cancellation mechanism
+Flexible scheduling for therapy sessions
−Publishes out-of-network caps if an insurance claim is denied: up to $290 for a medication intake and $250 for a therapy intake
−Consented to a federal court judgment in June 2024 over patient-data use in advertising and cancellation practices, paying about $7M including more than $5M refunded to consumers
−Limited to mental health only
Read the full Cerebral review →

Ria Health

+Widest medication menu among online alcohol programs reviewed: naltrexone, acamprosate, topiramate, baclofen, gabapentin
+Bundles recovery coaching and a Bluetooth breathalyzer (shipped at no extra charge) with medical management
+In-network with several major insurers (Anthem/BCBS, UnitedHealthcare/Optum, Carelon, select Medicare Advantage); Joint Commission accreditation displayed
−Self-pay price is not published; requires a sales/intake call to learn cost
−17% of Trustpilot reviews are 1-star, citing charges after cancellation and insurance confusion; company responds to only ~26% of negative reviews
−Reports of missed appointments and onboarding communication gaps
Read the full Ria Health review →

Cerebral vs Ria Health — FAQ

Is Cerebral better than Ria Health?

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Ria Health scores higher overall in our independent evaluation (64.1/100 vs 55/100), leading on trust & safety, product range, reputation. Cerebral comes out ahead on value, experience. Cerebral has the lower entry price (from $60/mo vs $200/mo), so the better value depends on which treatment you need.

Is Cerebral or Ria Health cheaper?

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Cerebral has the lower starting price (from $60/mo vs $200/mo for Ria Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Cerebral and Ria Health both offer?

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Both platforms treat Mental Health. Cerebral covers 1 treatment category total and Ria Health covers 1.

Still deciding?

Cerebral alternativesRia Health alternativesTake the Match Quiz