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Cerebral vs Teladoc Health: Which Is Better?

Head-to-head comparison of Cerebral and Teladoc Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 55/100), leading on trust & safety, experience, product range, reputation. Cerebral comes out ahead on value. Cerebral has the lower entry price (from $60/mo vs $89/mo), so the better value depends on which treatment you need.

55

Mental health telehealth platform offering therapy and medication management, rebuilding trust after a DOJ investigation.

Visit Cerebral
80

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

Visit Teladoc Health

Score Breakdown

DimensionCerebralTeladoc Health
Overall Score55/10079.9/100 ✓
Trust & Safety30%45/10088/100 ✓
Value25%70/100 ✓68/100
Experience20%65/10088/100 ✓
Product Range15%50/10078/100 ✓
Reputation10%35/10072/100 ✓

At a Glance

Founded20202002
HeadquartersAustin, TXPurchase, NY
Publicly tradedNoYes (TDOC)
Treatment categories13
Treatments listed43
Starting price$60/mo$89/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryCerebralTeladoc Health
Mental Health$60–$85
Medication Only
$119
Mental Health Visit

Cerebral

+Competitive pricing for therapy + medication bundles
+Revamped clinical protocols post-investigation
+Flexible scheduling for therapy sessions
−DOJ investigation severely damaged brand trust
−Limited to mental health only
−High therapist turnover reported by patients
Read the full Cerebral review →

Teladoc Health

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
−Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
−Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
−Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider
Read the full Teladoc Health review →

Cerebral vs Teladoc Health — FAQ

Is Cerebral better than Teladoc Health?

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Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 55/100), leading on trust & safety, experience, product range, reputation. Cerebral comes out ahead on value. Cerebral has the lower entry price (from $60/mo vs $89/mo), so the better value depends on which treatment you need.

Is Cerebral or Teladoc Health cheaper?

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Cerebral has the lower starting price (from $60/mo vs $89/mo for Teladoc Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Cerebral and Teladoc Health both offer?

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Both platforms treat Mental Health. Cerebral covers 1 treatment category total and Teladoc Health covers 3.

Still deciding?

Cerebral alternativesTeladoc Health alternativesTake the Match Quiz