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Circle Medical vs Lemonaid Health: Which Is Better?

Head-to-head comparison of Circle Medical and Lemonaid Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Lemonaid Health scores higher overall in our independent evaluation (66.1/100 vs 60.2/100), leading on value, experience, product range. Circle Medical comes out ahead on reputation. Circle Medical has the lower entry price (from $0/mo vs $10/mo), so the better value depends on which treatment you need.

60

Circle Medical is a UCSF Health-affiliated video primary care practice with a large ADHD, anxiety, and depression practice, offering same-day visits and medication management including stimulants where permitted.

Visit Circle Medical
66

A long-running, broad-scope telehealth generalist now operating under new nonprofit ownership following 23andMe's 2025 bankruptcy.

Visit Lemonaid Health

Score Breakdown

DimensionCircle MedicalLemonaid Health
Overall Score60.2/10066.1/100 ✓
Trust & Safety30%62/10062/100
Value25%55/10068/100 ✓
Experience20%55/10065/100 ✓
Product Range15%72/10080/100 ✓
Reputation10%60/100 ✓55/100

At a Glance

Founded20152013
HeadquartersSan Francisco, CASan Francisco, CA
Publicly tradedNoNo
Treatment categories24
Treatments listed25
Starting price$0/mo$10/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryCircle MedicalLemonaid Health
Primary CareFree–$120
Primary Care Video Visit
$25–$49
Primary Care Visit (Common Conditions)

Circle Medical

+UCSF Health affiliation lends institutional credibility to its primary care and mental health practice
+Same-day video visits with flat $120 self-pay pricing when insurance isn't used
+Handles complex ongoing care (ADHD stimulant management, hormone therapy, weight care) that many async competitors avoid
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Trustpilot rating (3.6 stars) is weak for the category, with roughly 30% one-star reviews concentrated on billing: incorrect insurance charges, no-show fees, and refund difficulty
−Support access is largely limited to chat/bot channels, which reviewers say makes billing disputes slow to resolve
Read the full Circle Medical review →

Lemonaid Health

+Broad national telehealth generalist spanning sexual health, weight loss, hair loss, mental health, women's health and primary care under one account.
+Low-friction ED pricing: a single $25 consult covers up to 12 refills, with generic medication priced from $2/pill.
+More than a decade of operating history (founded 2013) with an established patient base and four regional medical groups providing licensed physician coverage.
−Ownership in flux: 23andMe acquired Lemonaid for roughly $400M in 2021, then filed for bankruptcy in 2025 and sold it to nonprofit TTAM Research Institute for approximately $10M — patients have no visibility into whether care continuity, medical staffing, or data handling changed under the new owner.
−Full pricing for most services beyond the advertised ED and GLP-1 offers is not published and only appears after intake.
−Trustpilot reviews cite inconsistent provider conduct, including reports of rude or dismissive clinicians and at least one unexplained prescription refusal for a long-term patient.
Read the full Lemonaid Health review →

Circle Medical vs Lemonaid Health — FAQ

Is Circle Medical better than Lemonaid Health?

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Lemonaid Health scores higher overall in our independent evaluation (66.1/100 vs 60.2/100), leading on value, experience, product range. Circle Medical comes out ahead on reputation. Circle Medical has the lower entry price (from $0/mo vs $10/mo), so the better value depends on which treatment you need.

Is Circle Medical or Lemonaid Health cheaper?

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Circle Medical has the lower starting price (from $0/mo vs $10/mo for Lemonaid Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Circle Medical and Lemonaid Health both offer?

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Both platforms treat Primary Care. Circle Medical covers 2 treatment categories total and Lemonaid Health covers 4.

Still deciding?

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