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Circle Medical vs Teladoc Health: Which Is Better?

Head-to-head comparison of Circle Medical and Teladoc Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 60.2/100), leading on trust & safety, value, experience, product range, reputation. Circle Medical has the lower entry price (from $0/mo vs $89/mo), so the better value depends on which treatment you need.

60

Circle Medical is a UCSF Health-affiliated video primary care practice with a large ADHD, anxiety, and depression practice, offering same-day visits and medication management including stimulants where permitted.

Visit Circle Medical
80

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

Visit Teladoc Health

Score Breakdown

DimensionCircle MedicalTeladoc Health
Overall Score60.2/10079.9/100 ✓
Trust & Safety30%62/10088/100 ✓
Value25%55/10068/100 ✓
Experience20%55/10088/100 ✓
Product Range15%72/10078/100 ✓
Reputation10%60/10072/100 ✓

At a Glance

Founded20152002
HeadquartersSan Francisco, CAPurchase, NY
Publicly tradedNoYes (TDOC)
Treatment categories23
Treatments listed23
Starting price$0/mo$89/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryCircle MedicalTeladoc Health
Mental HealthFree–$120
ADHD Diagnosis & Medication Management
$119
Mental Health Visit
Primary CareFree–$120
Primary Care Video Visit
$89
24/7 General Medical Visit

Circle Medical

+UCSF Health affiliation lends institutional credibility to its primary care and mental health practice
+Same-day video visits with flat $120 self-pay pricing when insurance isn't used
+Handles complex ongoing care (ADHD stimulant management, hormone therapy, weight care) that many async competitors avoid
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Trustpilot rating (3.6 stars) is weak for the category, with roughly 30% one-star reviews concentrated on billing: incorrect insurance charges, no-show fees, and refund difficulty
−Support access is largely limited to chat/bot channels, which reviewers say makes billing disputes slow to resolve
Read the full Circle Medical review →

Teladoc Health

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
−Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
−Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
−Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider
Read the full Teladoc Health review →

Circle Medical vs Teladoc Health — FAQ

Is Circle Medical better than Teladoc Health?

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Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 60.2/100), leading on trust & safety, value, experience, product range, reputation. Circle Medical has the lower entry price (from $0/mo vs $89/mo), so the better value depends on which treatment you need.

Is Circle Medical or Teladoc Health cheaper?

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Circle Medical has the lower starting price (from $0/mo vs $89/mo for Teladoc Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Circle Medical and Teladoc Health both offer?

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Both platforms treat Mental Health, Primary Care. Circle Medical covers 2 treatment categories total and Teladoc Health covers 3.

Still deciding?

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