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Circle Medical vs ZipHealth: Which Is Better?

Head-to-head comparison of Circle Medical and ZipHealth based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Circle Medical scores higher overall in our independent evaluation (60.2/100 vs 59/100), leading on trust & safety, product range, reputation. ZipHealth comes out ahead on experience.

60

Circle Medical is a UCSF Health-affiliated video primary care practice with a large ADHD, anxiety, and depression practice, offering same-day visits and medication management including stimulants where permitted.

Visit Circle Medical
59

A high-volume, low-cost generalist telehealth pharmacy platform covering hair loss, ED, and other common prescription needs.

Visit ZipHealth

Score Breakdown

DimensionCircle MedicalZipHealth
Overall Score60.2/100 ✓59/100
Trust & Safety30%62/100 ✓55/100
Value25%55/10055/100
Experience20%55/10062/100 ✓
Product Range15%72/100 ✓70/100
Reputation10%60/100 ✓58/100

At a Glance

Founded2015—
HeadquartersSan Francisco, CADelray Beach, FL
Publicly tradedNoNo
Treatment categories24
Treatments listed24
Starting price$0/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryCircle MedicalZipHealth
Primary CareFree–$120
Primary Care Video Visit
$20–$50
Migraine Treatment (Sumatriptan/Rizatriptan)

Circle Medical

+UCSF Health affiliation lends institutional credibility to its primary care and mental health practice
+Same-day video visits with flat $120 self-pay pricing when insurance isn't used
+Handles complex ongoing care (ADHD stimulant management, hormone therapy, weight care) that many async competitors avoid
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Trustpilot rating (3.6 stars) is weak for the category, with roughly 30% one-star reviews concentrated on billing: incorrect insurance charges, no-show fees, and refund difficulty
−Support access is largely limited to chat/bot channels, which reviewers say makes billing disputes slow to resolve
Read the full Circle Medical review →

ZipHealth

+Large scale for a generalist telehealth pharmacy platform: 560,000+ customers claimed and one of the higher Trustpilot review volumes in the category (3,700+ reviews, 4.2 average).
+Broad prescription menu spanning hair loss (finasteride), ED, migraine, antiviral, UTI, and other common conditions through a single flat consultation fee.
+Fast, self-service intake flow praised by many reviewers as easy to navigate.
−Reviewers describe automatic subscription renewals with insufficient warning and difficulty canceling — a billing-friction issue distinct from having a subscription model at all.
−Individual medication pricing (including finasteride) is not shown until after intake is completed, limiting upfront price transparency.
−Multiple reviewers report multi-day waits for provider consultations despite marketing an 'express' service.
Read the full ZipHealth review →

Circle Medical vs ZipHealth — FAQ

Is Circle Medical better than ZipHealth?

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Circle Medical scores higher overall in our independent evaluation (60.2/100 vs 59/100), leading on trust & safety, product range, reputation. ZipHealth comes out ahead on experience.

Is Circle Medical or ZipHealth cheaper?

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Circle Medical has the lower starting price (from $0/mo vs $20/mo for ZipHealth). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Circle Medical and ZipHealth both offer?

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Both platforms treat Primary Care. Circle Medical covers 2 treatment categories total and ZipHealth covers 4.

Still deciding?

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