Home›Compare›Dear Brightly vs Honeydew

Dear Brightly vs Honeydew: Which Is Better?

Head-to-head comparison of Dear Brightly and Honeydew based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Honeydew scores higher overall in our independent evaluation (72/100 vs 52/100), leading on trust & safety, value, experience, product range, reputation.

52
Dear Brightly
Below Average

Direct-to-consumer prescription tretinoin serum brand offering anti-aging and hormonal acne formulations through async dermatology review.

Visit Dear Brightly
72

Membership-based teledermatology platform managing acne, eczema, psoriasis, and rosacea, including monitored isotretinoin (Accutane) care.

Visit Honeydew

Score Breakdown

DimensionDear BrightlyHoneydew
Overall Score52/10072/100 ✓
Trust & Safety30%55/10075/100 ✓
Value25%55/10075/100 ✓
Experience20%50/10076/100 ✓
Product Range15%45/10058/100 ✓
Reputation10%50/10068/100 ✓

At a Glance

Founded20182020
HeadquartersSan Francisco, CANew York, NY
Publicly tradedNoNo
Treatment categories11
Treatments listed22
Starting price$33/mo$25/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryDear BrightlyHoneydew
Dermatology$33
Night Shift
$25
Basic Dermatology Membership

Dear Brightly

+Tretinoin-based Night Shift serum is well regarded by patients who complete treatment
+Trial pricing ($66 for 2 months) is well below typical in-office dermatology costs
+Received notable early press coverage (NYT, TechCrunch) establishing category credibility
−Very thin third-party review base (3 Trustpilot reviews) limits confidence in current service quality
−Patients report being charged for products they did not order, with difficulty obtaining refunds
−Standard customer support (email, phone messages) described as unresponsive
Read the full Dear Brightly review →

Honeydew

+Highest Trustpilot rating among comparable teledermatology brands (4.7/5, 553 reviews)
+Structured isotretinoin (Accutane) program with iPledge-aware monitoring and coordination support
+Providers and support staff are frequently described as responsive and attentive
−Medications are billed separately from membership, and patients report undisclosed pharmacy fees (e.g., ~$15 add-ons)
−Some patients were charged during gaps between active treatment periods
−Support is primarily asynchronous chat, with reported response times up to 24 hours
Read the full Honeydew review →

Dear Brightly vs Honeydew — FAQ

Is Dear Brightly better than Honeydew?

▾

Honeydew scores higher overall in our independent evaluation (72/100 vs 52/100), leading on trust & safety, value, experience, product range, reputation.

Is Dear Brightly or Honeydew cheaper?

▾

Honeydew has the lower starting price (from $25/mo vs $33/mo for Dear Brightly). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Dear Brightly and Honeydew both offer?

▾

Both platforms treat Dermatology. Dear Brightly covers 1 treatment category total and Honeydew covers 1.

Still deciding?

Dear Brightly alternativesHoneydew alternativesTake the Match Quiz