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Defy Medical vs Found: Which Is Better?

Head-to-head comparison of Defy Medical and Found based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Found scores higher overall in our independent evaluation (74.2/100 vs 71.9/100), leading on trust & safety, value, product range. Defy Medical comes out ahead on experience, reputation.

72

Physician-led telemedicine hormone clinic offering TRT, women's HRT, peptides, GLP-1s, and sexual-health treatments through its own 503B pharmacy.

Visit Defy Medical
74
Found
Good

Found is a weight-loss telehealth platform offering one of the broadest medication menus in the category — compounded and branded GLP-1s plus adjunct drugs — bundled with coaching under a single monthly plan fee.

Visit Found

Score Breakdown

DimensionDefy MedicalFound
Overall Score71.9/10074.2/100 ✓
Trust & Safety30%72/10075/100 ✓
Value25%60/10074/100 ✓
Experience20%78/100 ✓72/100
Product Range15%78/10080/100 ✓
Reputation10%80/100 ✓68/100

At a Glance

Founded20112019
HeadquartersTampa, FLAustin, TX
Publicly tradedNoNo
Treatment categories31
Treatments listed44
Starting price$150/mo$99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryDefy MedicalFound
Weight Loss / GLP-1$150–$250
GLP-1 Weight Loss (Semaglutide/Tirzepatide)
$99–$199
Compounded Semaglutide Plan

Defy Medical

+15 years in operation (founded 2011) — one of the longest-running cash-pay hormone-therapy telehealth brands, with a named Medical Director (Dr. Justin Saya)
+Trustpilot rating of 4.8/5 across 4,144 reviews, and the company responds to 94% of negative reviews, typically within 24 hours
+Broad treatment range from a single provider — TRT, women's HRT, peptides, GLP-1s, sexual dysfunction, and hair loss — dispensed through its own 503B-registered pharmacy with labs required before prescribing
−Pricing is not published on the website; patients must complete a roughly $250 consult before learning treatment costs, a transparency gap versus competitors that post pricing upfront
−Some patients report delays of a week or more between consult and medication fulfillment
−Mobile app quality lags the web experience, per patient feedback
Read the full Defy Medical review →

Found

+Broadest medication menu among GLP-1 telehealth programs (compounded semaglutide/tirzepatide, branded GLP-1s, metformin, topiramate, Contrave, zonisamide) via a personalized assessment
+Compounded medication cost is bundled into the monthly plan fee rather than billed separately, so the advertised price is closer to the real one
+Multiple insurance partnerships (BCBS, Cigna, UnitedHealthcare, Aetna, Anthem) with copays reported around $30
−Reddit/Trustpilot reports of 'misleading pricing' and unexpected charges, particularly around insurance and Medicare coverage representation
−Entry-level $99/mo price requires a 12-month prepay commitment; month-to-month cash pricing runs closer to $289/mo
−Customer service responsiveness reported as inconsistent, especially for shipment problems
Read the full Found review →

Defy Medical vs Found — FAQ

Is Defy Medical better than Found?

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Found scores higher overall in our independent evaluation (74.2/100 vs 71.9/100), leading on trust & safety, value, product range. Defy Medical comes out ahead on experience, reputation.

Is Defy Medical or Found cheaper?

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Found has the lower starting price (from $99/mo vs $150/mo for Defy Medical). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Defy Medical and Found both offer?

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Both platforms treat Weight Loss / GLP-1. Defy Medical covers 3 treatment categories total and Found covers 1.

Still deciding?

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