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Defy Medical vs Hims & Hers: Which Is Better?

Head-to-head comparison of Defy Medical and Hims & Hers based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 71.9/100), leading on trust & safety, value, experience, product range. Defy Medical comes out ahead on reputation.

72

Physician-led telemedicine hormone clinic offering TRT, women's HRT, peptides, GLP-1s, and sexual-health treatments through its own 503B pharmacy.

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78
Hims & Hers
Very Good

The largest publicly traded D2C telehealth platform, offering treatments across hair loss, ED, mental health, skincare, and weight loss.

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Score Breakdown

DimensionDefy MedicalHims & Hers
Overall Score71.9/10077.5/100 ✓
Trust & Safety30%72/10075/100 ✓
Value25%60/10070/100 ✓
Experience20%78/10085/100 ✓
Product Range15%78/10090/100 ✓
Reputation10%80/100 ✓70/100

At a Glance

Founded20112017
HeadquartersTampa, FLSan Francisco, CA
Publicly tradedNoYes (HIMS)
Treatment categories37
Treatments listed49
Starting price$150/mo$11/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryDefy MedicalHims & Hers
Weight Loss / GLP-1$150–$250
GLP-1 Weight Loss (Semaglutide/Tirzepatide)
$149–$299
Branded Wegovy (oral/injectable)
Sexual Health—$11–$44
Tadalafil (generic Cialis)

Defy Medical

+15 years in operation (founded 2011) — one of the longest-running cash-pay hormone-therapy telehealth brands, with a named Medical Director (Dr. Justin Saya)
+Trustpilot rating of 4.8/5 across 4,144 reviews, and the company responds to 94% of negative reviews, typically within 24 hours
+Broad treatment range from a single provider — TRT, women's HRT, peptides, GLP-1s, sexual dysfunction, and hair loss — dispensed through its own 503B-registered pharmacy with labs required before prescribing
−Pricing is not published on the website; patients must complete a roughly $250 consult before learning treatment costs, a transparency gap versus competitors that post pricing upfront
−Some patients report delays of a week or more between consult and medication fulfillment
−Mobile app quality lags the web experience, per patient feedback
Read the full Defy Medical review →

Hims & Hers

+Widest treatment category coverage of any D2C telehealth brand
+Vertically integrated pharmacy keeps costs down and shipping fast
+Publicly traded with transparent financials
−Compounded GLP-1 programs being phased out after Novo Nordisk deal
−Subscription auto-renewal complaints common on Reddit
−Customer support response times vary
Read the full Hims & Hers review →

Defy Medical vs Hims & Hers — FAQ

Is Defy Medical better than Hims & Hers?

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Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 71.9/100), leading on trust & safety, value, experience, product range. Defy Medical comes out ahead on reputation.

Is Defy Medical or Hims & Hers cheaper?

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Hims & Hers has the lower starting price (from $11/mo vs $150/mo for Defy Medical). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Defy Medical and Hims & Hers both offer?

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Both platforms treat Weight Loss / GLP-1, Sexual Health. Defy Medical covers 3 treatment categories total and Hims & Hers covers 7.

Still deciding?

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