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Dr. B vs Heally: Which Is Better?

Head-to-head comparison of Dr. B and Heally based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Dr. B scores higher overall in our independent evaluation (78/100 vs 64.2/100), leading on trust & safety, value, experience, reputation. Heally comes out ahead on product range.

78
Dr. B
Very Good

Dr. B is a New York async telehealth platform, founded by former Zocdoc CEO Cyrus Massoumi, offering $19 consultations across 30+ conditions including hair loss, acne, and rosacea.

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64
Heally
Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

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Score Breakdown

DimensionDr. BHeally
Overall Score78/100 ✓64.2/100
Trust & Safety30%80/100 ✓56/100
Value25%85/100 ✓72/100
Experience20%72/100 ✓58/100
Product Range15%70/10082/100 ✓
Reputation10%78/100 ✓55/100

At a Glance

Founded20212016
HeadquartersNew York, NYSan Mateo, CA
Publicly tradedNoNo
Treatment categories37
Treatments listed315
Starting price$19/mo$49/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryDr. BHeally
Primary Care$19
Async Telehealth Consult
$175
Lab Testing (full panels)

Dr. B

+Flat $19 consult price with no membership is a genuine low-cost outlier versus most direct-to-consumer telehealth
+Founder credibility from Cyrus Massoumi's Zocdoc track record, plus national press coverage (NYT, TIME)
+Broad 30+ condition list spanning hair loss, dermatology, and everyday primary care from a single intake
−Shorter operating history (founded 2021) means less accumulated patient-review volume than established competitors
−Consult is async only — no live video option for patients who prefer to speak with a clinician directly
−Prescriptions route to a local pharmacy for pickup by default rather than home delivery, an extra step some competitors skip
Read the full Dr. B review →

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered
+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose
+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)
−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot
−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach
−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment
Read the full Heally review →

Dr. B vs Heally — FAQ

Is Dr. B better than Heally?

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Dr. B scores higher overall in our independent evaluation (78/100 vs 64.2/100), leading on trust & safety, value, experience, reputation. Heally comes out ahead on product range.

Is Dr. B or Heally cheaper?

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Dr. B has the lower starting price (from $19/mo vs $49/mo for Heally). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Dr. B and Heally both offer?

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Both platforms treat Primary Care. Dr. B covers 3 treatment categories total and Heally covers 7.

Still deciding?

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