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Dr. B vs Hello Alpha: Which Is Better?

Head-to-head comparison of Dr. B and Hello Alpha based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Dr. B scores higher overall in our independent evaluation (78/100 vs 73/100), leading on trust & safety, value, product range, reputation. Hello Alpha comes out ahead on experience.

78
Dr. B
Very Good

Dr. B is a New York async telehealth platform, founded by former Zocdoc CEO Cyrus Massoumi, offering $19 consultations across 30+ conditions including hair loss, acne, and rosacea.

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73

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Visit Hello Alpha

Score Breakdown

DimensionDr. BHello Alpha
Overall Score78/100 ✓73/100
Trust & Safety30%80/100 ✓75/100
Value25%85/100 ✓74/100
Experience20%72/10076/100 ✓
Product Range15%70/100 ✓65/100
Reputation10%78/100 ✓70/100

At a Glance

Founded20212017
HeadquartersNew York, NYPalo Alto, CA
Publicly tradedNoNo
Treatment categories33
Treatments listed35
Starting price$19/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryDr. BHello Alpha
Hair Loss$27.58
Finasteride 1mg (90ct)
$40
Oral Hair Loss Medication
Dermatology—$20–$40
Rx Acne / Skincare (Tretinoin)

Dr. B

+Flat $19 consult price with no membership is a genuine low-cost outlier versus most direct-to-consumer telehealth
+Founder credibility from Cyrus Massoumi's Zocdoc track record, plus national press coverage (NYT, TIME)
+Broad 30+ condition list spanning hair loss, dermatology, and everyday primary care from a single intake
−Shorter operating history (founded 2021) means less accumulated patient-review volume than established competitors
−Consult is async only — no live video option for patients who prefer to speak with a clinician directly
−Prescriptions route to a local pharmacy for pickup by default rather than home delivery, an extra step some competitors skip
Read the full Dr. B review →

Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake
−Intake questionnaires described by some patients as repetitive across visit types
−Some patients report slow follow-up on missing shipments or refill requests
−Support responsiveness is inconsistent for account-access issues, per patient reports
Read the full Hello Alpha review →

Dr. B vs Hello Alpha — FAQ

Is Dr. B better than Hello Alpha?

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Dr. B scores higher overall in our independent evaluation (78/100 vs 73/100), leading on trust & safety, value, product range, reputation. Hello Alpha comes out ahead on experience.

Is Dr. B or Hello Alpha cheaper?

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Dr. B has the lower starting price (from $19/mo vs $20/mo for Hello Alpha). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Dr. B and Hello Alpha both offer?

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Both platforms treat Hair Loss, Dermatology. Dr. B covers 3 treatment categories total and Hello Alpha covers 3.

Still deciding?

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