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Dr. B vs Paloma Health: Which Is Better?

Head-to-head comparison of Dr. B and Paloma Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Dr. B scores higher overall in our independent evaluation (78/100 vs 57.7/100), leading on trust & safety, value, experience, product range, reputation.

78
Dr. B
Very Good

Dr. B is a New York async telehealth platform, founded by former Zocdoc CEO Cyrus Massoumi, offering $19 consultations across 30+ conditions including hair loss, acne, and rosacea.

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58

A niche telehealth brand built specifically around hypothyroidism and Hashimoto's care, pairing at-home lab testing with endocrinology-informed treatment.

Visit Paloma Health

Score Breakdown

DimensionDr. BPaloma Health
Overall Score78/100 ✓57.7/100
Trust & Safety30%80/100 ✓58/100
Value25%85/100 ✓62/100
Experience20%72/100 ✓55/100
Product Range15%70/100 ✓55/100
Reputation10%78/100 ✓55/100

At a Glance

Founded20212018
HeadquartersNew York, NYNew York, NY
Publicly tradedNoNo
Treatment categories32
Treatments listed33
Starting price$19/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryDr. BPaloma Health
Primary Care$19
Async Telehealth Consult
$75–$99
At-Home Thyroid Test Kit

Dr. B

+Flat $19 consult price with no membership is a genuine low-cost outlier versus most direct-to-consumer telehealth
+Founder credibility from Cyrus Massoumi's Zocdoc track record, plus national press coverage (NYT, TIME)
+Broad 30+ condition list spanning hair loss, dermatology, and everyday primary care from a single intake
−Shorter operating history (founded 2021) means less accumulated patient-review volume than established competitors
−Consult is async only — no live video option for patients who prefer to speak with a clinician directly
−Prescriptions route to a local pharmacy for pickup by default rather than home delivery, an extra step some competitors skip
Read the full Dr. B review →

Paloma Health

+Narrow clinical focus on hypothyroidism/Hashimoto's with endocrinologist-informed care teams and integrated at-home lab testing, nutritionist visits, and medication management in one program.
+Transparent flat membership pricing ($20/mo billed $240/yr) that bundles two test kits and two visits per year.
+One of the only brands to specialize specifically in DTC thyroid care rather than treating it as one line item among many.
−Trustpilot rating is weak (2.6/5, though based on a very small sample of 4 reviews) with recurring complaints of care that didn't match advertised 'integrative'/'holistic' positioning.
−At least one reported case of a patient with clearly abnormal labs (TSH of 58) alleging the prescribing clinician disregarded their reported symptoms before prescribing a medication that caused adverse reactions — a serious quality-of-care concern for a specialty-clinical brand.
−Reviewers report membership fees and per-visit charges stacking in ways that felt like hidden costs.
Read the full Paloma Health review →

Dr. B vs Paloma Health — FAQ

Is Dr. B better than Paloma Health?

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Dr. B scores higher overall in our independent evaluation (78/100 vs 57.7/100), leading on trust & safety, value, experience, product range, reputation.

Is Dr. B or Paloma Health cheaper?

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Dr. B has the lower starting price (from $19/mo vs $20/mo for Paloma Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Dr. B and Paloma Health both offer?

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Both platforms treat Primary Care. Dr. B covers 3 treatment categories total and Paloma Health covers 2.

Still deciding?

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