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Elektra Health vs Heally: Which Is Better?

Head-to-head comparison of Elektra Health and Heally based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Heally scores higher overall in our independent evaluation (64.2/100 vs 62.7/100), leading on value, product range. Elektra Health comes out ahead on trust & safety, experience, reputation.

63

New York-based menopause clinic combining telemedicine with a board-certified clinician and a 1:1 coach, insurance-first (including NY Medicaid) with $249/$149 cash visits, in 16 states.

Visit Elektra Health
64
Heally
Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

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Score Breakdown

DimensionElektra HealthHeally
Overall Score62.7/10064.2/100 ✓
Trust & Safety30%76/100 ✓56/100
Value25%55/10072/100 ✓
Experience20%60/100 ✓58/100
Product Range15%50/10082/100 ✓
Reputation10%66/100 ✓55/100

At a Glance

Founded20192016
HeadquartersNew York, NYSan Mateo, CA
Publicly tradedNoNo
Treatment categories27
Treatments listed315
Starting price$149/mo$49/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryElektra HealthHeally
Women's Health$149
Follow-up Visit (cash)
$99
Perimenopause Treatment
Hormone Therapy—$149
Testosterone (TRT)

Elektra Health

+Prescribes only FDA-approved therapies, with named, credentialed clinicians (most Menopause Society-certified)
+Each patient is paired with both a clinician and a 1:1 coach, plus an education library and community events
+Accepts commercial insurance and several New York Medicaid plans; partnered with Oscar Health on a menopause-focused ACA plan
−Clinical care is limited to 16 states
−Cash visits are expensive ($249 initial, $149 per 15-minute follow-up), and medications are billed separately at the patient's pharmacy
−$50 fee for cancellations inside 24 hours; a reviewer reports being billed for a consult advertised as free
Read the full Elektra Health review →

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered
+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose
+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)
−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot
−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach
−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment
Read the full Heally review →

Elektra Health vs Heally — FAQ

Is Elektra Health better than Heally?

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Heally scores higher overall in our independent evaluation (64.2/100 vs 62.7/100), leading on value, product range. Elektra Health comes out ahead on trust & safety, experience, reputation.

Is Elektra Health or Heally cheaper?

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Heally has the lower starting price (from $49/mo vs $149/mo for Elektra Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Elektra Health and Heally both offer?

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Both platforms treat Women's Health, Hormone Therapy. Elektra Health covers 2 treatment categories total and Heally covers 7.

Still deciding?

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