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Everlywell vs Heally: Which Is Better?

Head-to-head comparison of Everlywell and Heally based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Heally scores higher overall in our independent evaluation (64.2/100 vs 58.2/100), leading on value, experience, product range. Everlywell comes out ahead on trust & safety, reputation. Everlywell has the lower entry price (from $45/mo vs $49/mo), so the better value depends on which treatment you need.

58

At-home diagnostic testing brand offering STD, hormone, and wellness lab kits, with a separate virtual-care pathway for treating positive sexual-health results.

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64
Heally
Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

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Score Breakdown

DimensionEverlywellHeally
Overall Score58.2/10064.2/100 ✓
Trust & Safety30%62/100 ✓56/100
Value25%58/10072/100 ✓
Experience20%50/10058/100 ✓
Product Range15%62/10082/100 ✓
Reputation10%58/100 ✓55/100

At a Glance

Founded20152016
HeadquartersAustin, TXSan Mateo, CA
Publicly tradedNoNo
Treatment categories27
Treatments listed415
Starting price$45/mo$49/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryEverlywellHeally
Sexual Health$45–$75
Sexual Health Virtual Care (Treatment)
$99
3-in-1 Sexual Treatment (tadalafil / oxytocin / PT-141)
Primary Care—$175
Lab Testing (full panels)

Everlywell

+Per-test pricing is published openly without requiring an account or completed intake form
+Visby rapid PCR option ($149) offers faster at-home result turnaround than standard mail-in lab tests
+Broad diagnostic catalog beyond sexual health (thyroid, food sensitivity, hormone panels) supports repeat testing relationships
−Trustpilot rating is weak and polarized for the category (2.9/5 on 535 reviews: 47% five-star vs. 34% one-star)
−Recurring complaints about kits expiring before patients can use them, with the company declining replacements
−No-returns policy once a kit ships, plus non-refundable shipping fees, add financial friction if a kit is unusable
Read the full Everlywell review →

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered
+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose
+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)
−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot
−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach
−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment
Read the full Heally review →

Everlywell vs Heally — FAQ

Is Everlywell better than Heally?

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Heally scores higher overall in our independent evaluation (64.2/100 vs 58.2/100), leading on value, experience, product range. Everlywell comes out ahead on trust & safety, reputation. Everlywell has the lower entry price (from $45/mo vs $49/mo), so the better value depends on which treatment you need.

Is Everlywell or Heally cheaper?

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Everlywell has the lower starting price (from $45/mo vs $49/mo for Heally). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Everlywell and Heally both offer?

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Both platforms treat Sexual Health, Primary Care. Everlywell covers 2 treatment categories total and Heally covers 7.

Still deciding?

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