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Everlywell vs ZipHealth: Which Is Better?

Head-to-head comparison of Everlywell and ZipHealth based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

ZipHealth scores higher overall in our independent evaluation (59/100 vs 58.2/100), leading on experience, product range. Everlywell comes out ahead on trust & safety, value.

58

At-home diagnostic testing brand offering STD, hormone, and wellness lab kits, with a separate virtual-care pathway for treating positive sexual-health results.

Visit Everlywell
59

A high-volume, low-cost generalist telehealth pharmacy platform covering hair loss, ED, and other common prescription needs.

Visit ZipHealth

Score Breakdown

DimensionEverlywellZipHealth
Overall Score58.2/10059/100 ✓
Trust & Safety30%62/100 ✓55/100
Value25%58/100 ✓55/100
Experience20%50/10062/100 ✓
Product Range15%62/10070/100 ✓
Reputation10%58/10058/100

At a Glance

Founded2015—
HeadquartersAustin, TXDelray Beach, FL
Publicly tradedNoNo
Treatment categories24
Treatments listed44
Starting price$45/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryEverlywellZipHealth
Primary Care—$20–$50
Migraine Treatment (Sumatriptan/Rizatriptan)

Everlywell

+Per-test pricing is published openly without requiring an account or completed intake form
+Visby rapid PCR option ($149) offers faster at-home result turnaround than standard mail-in lab tests
+Broad diagnostic catalog beyond sexual health (thyroid, food sensitivity, hormone panels) supports repeat testing relationships
−Trustpilot rating is weak and polarized for the category (2.9/5 on 535 reviews: 47% five-star vs. 34% one-star)
−Recurring complaints about kits expiring before patients can use them, with the company declining replacements
−No-returns policy once a kit ships, plus non-refundable shipping fees, add financial friction if a kit is unusable
Read the full Everlywell review →

ZipHealth

+Large scale for a generalist telehealth pharmacy platform: 560,000+ customers claimed and one of the higher Trustpilot review volumes in the category (3,700+ reviews, 4.2 average).
+Broad prescription menu spanning hair loss (finasteride), ED, migraine, antiviral, UTI, and other common conditions through a single flat consultation fee.
+Fast, self-service intake flow praised by many reviewers as easy to navigate.
−Reviewers describe automatic subscription renewals with insufficient warning and difficulty canceling — a billing-friction issue distinct from having a subscription model at all.
−Individual medication pricing (including finasteride) is not shown until after intake is completed, limiting upfront price transparency.
−Multiple reviewers report multi-day waits for provider consultations despite marketing an 'express' service.
Read the full ZipHealth review →

Everlywell vs ZipHealth — FAQ

Is Everlywell better than ZipHealth?

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ZipHealth scores higher overall in our independent evaluation (59/100 vs 58.2/100), leading on experience, product range. Everlywell comes out ahead on trust & safety, value.

Is Everlywell or ZipHealth cheaper?

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ZipHealth has the lower starting price (from $20/mo vs $45/mo for Everlywell). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Everlywell and ZipHealth both offer?

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Both platforms treat Primary Care. Everlywell covers 2 treatment categories total and ZipHealth covers 4.

Still deciding?

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