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Found vs Heally: Which Is Better?

Head-to-head comparison of Found and Heally based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Found scores higher overall in our independent evaluation (74.2/100 vs 64.2/100), leading on trust & safety, value, experience, reputation. Heally comes out ahead on product range. Heally has the lower entry price (from $49/mo vs $99/mo), so the better value depends on which treatment you need.

Found

Good

Found is a weight-loss telehealth platform offering one of the broadest medication menus in the category — compounded and branded GLP-1s plus adjunct drugs — bundled with coaching under a single monthly plan fee.

Visit Found

Heally

Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

Visit Heally

Score Breakdown

Dimension	Found	Heally
Overall Score	74.2/100 ✓	64.2/100
Trust & Safety30%	75/100 ✓	56/100
Value25%	74/100 ✓	72/100
Experience20%	72/100 ✓	58/100
Product Range15%	80/100	82/100 ✓
Reputation10%	68/100 ✓	55/100

At a Glance

Founded	2019	2016
Headquarters	Austin, TX	San Mateo, CA
Publicly traded	No	No
Treatment categories	1	7
Treatments listed	4	15
Starting price	$99/mo	$49/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

Category	Found	Heally
Weight Loss / GLP-1	$99–$199 Compounded Semaglutide Plan	$49–$50 Metformin

Found

+Broadest medication menu among GLP-1 telehealth programs (compounded semaglutide/tirzepatide, branded GLP-1s, metformin, topiramate, Contrave, zonisamide) via a personalized assessment

+Compounded medication cost is bundled into the monthly plan fee rather than billed separately, so the advertised price is closer to the real one

+Multiple insurance partnerships (BCBS, Cigna, UnitedHealthcare, Aetna, Anthem) with copays reported around $30

−Reddit/Trustpilot reports of 'misleading pricing' and unexpected charges, particularly around insurance and Medicare coverage representation

−Entry-level $99/mo price requires a 12-month prepay commitment; month-to-month cash pricing runs closer to $289/mo

−Customer service responsiveness reported as inconsistent, especially for shipment problems

Read the full Found review →

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered

+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose

+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)

−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot

−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach

−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment

Read the full Heally review →

Found vs Heally — FAQ

Is Found better than Heally?

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Is Found or Heally cheaper?

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Heally has the lower starting price (from $49/mo vs $99/mo for Found). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Found and Heally both offer?

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Both platforms treat Weight Loss / GLP-1. Found covers 1 treatment category total and Heally covers 7.

Still deciding?

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