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GoodRx vs Ria Health: Which Is Better?

Head-to-head comparison of GoodRx and Ria Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

GoodRx scores higher overall in our independent evaluation (74.3/100 vs 64.1/100), leading on trust & safety, value, experience, reputation. Ria Health comes out ahead on product range.

74
GoodRx
Good

Prescription discount giant that expanded into telehealth, with the unique advantage of integrated drug price comparison.

Visit GoodRx
64

Ria Health is a San Francisco-based, Joint Commission-accredited online alcohol-treatment program combining medication (naltrexone, acamprosate and off-label options), recovery coaching and a Bluetooth breathalyzer, billed mainly through insurance.

Visit Ria Health

Score Breakdown

DimensionGoodRxRia Health
Overall Score74.3/100 ✓64.1/100
Trust & Safety30%75/100 ✓68/100
Value25%85/100 ✓58/100
Experience20%70/100 ✓64/100
Product Range15%60/10068/100 ✓
Reputation10%75/100 ✓62/100

At a Glance

Founded2011—
HeadquartersSanta Monica, CASan Francisco, CA
Publicly tradedYes (GDRX)No
Treatment categories61
Treatments listed51
Starting price$16/mo$200/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryGoodRxRia Health
Mental Health$59
Anxiety and Depression Visit (one-off, priced per visit)
$200–$400
Alcohol Treatment Program (medication + coaching + breathalyzer)

GoodRx

+Integrated drug price comparison — find cheapest pharmacy instantly
+Massive existing user trust from discount platform
+Affordable visits starting at $19
−Publishes editorial explaining the $50 Medicare GLP-1 Bridge copay but never surfaces it in the buying funnel, so an eligible beneficiary can pay several times more through the cash-pay programme with no prompt
−Primarily a discount-card and price-comparison business; the telehealth arm is a separate cash-pay line, GoodRx Care Direct, with care delivered by an affiliated medical group and a staffing partner rather than by GoodRx
−Telehealth secondary to core discount business
Read the full GoodRx review →

Ria Health

+Widest medication menu among online alcohol programs reviewed: naltrexone, acamprosate, topiramate, baclofen, gabapentin
+Bundles recovery coaching and a Bluetooth breathalyzer (shipped at no extra charge) with medical management
+In-network with several major insurers (Anthem/BCBS, UnitedHealthcare/Optum, Carelon, select Medicare Advantage); Joint Commission accreditation displayed
−Self-pay price is not published; requires a sales/intake call to learn cost
−17% of Trustpilot reviews are 1-star, citing charges after cancellation and insurance confusion; company responds to only ~26% of negative reviews
−Reports of missed appointments and onboarding communication gaps
Read the full Ria Health review →

GoodRx vs Ria Health — FAQ

Is GoodRx better than Ria Health?

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GoodRx scores higher overall in our independent evaluation (74.3/100 vs 64.1/100), leading on trust & safety, value, experience, reputation. Ria Health comes out ahead on product range.

Is GoodRx or Ria Health cheaper?

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GoodRx has the lower starting price (from $16/mo vs $200/mo for Ria Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do GoodRx and Ria Health both offer?

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Both platforms treat Mental Health. GoodRx covers 6 treatment categories total and Ria Health covers 1.

Still deciding?

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