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Heally vs Hims & Hers: Which Is Better?

Head-to-head comparison of Heally and Hims & Hers based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 64.2/100), leading on trust & safety, experience, product range, reputation. Heally comes out ahead on value.

64
Heally
Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

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78
Hims & Hers
Very Good

The largest publicly traded D2C telehealth platform, offering treatments across hair loss, ED, mental health, skincare, and weight loss.

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Score Breakdown

DimensionHeallyHims & Hers
Overall Score64.2/10077.5/100 ✓
Trust & Safety30%56/10075/100 ✓
Value25%72/100 ✓70/100
Experience20%58/10085/100 ✓
Product Range15%82/10090/100 ✓
Reputation10%55/10070/100 ✓

At a Glance

Founded20162017
HeadquartersSan Mateo, CASan Francisco, CA
Publicly tradedNoYes (HIMS)
Treatment categories77
Treatments listed1511
Starting price$49/mo$11/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHeallyHims & Hers
Weight Loss / GLP-1$49–$50
Metformin
$149–$299
Branded Wegovy (oral/injectable)
Men's Health$115
Enclomiphene
—
Women's Health$99
Perimenopause Treatment
—
Sexual Health$99
3-in-1 Sexual Treatment (tadalafil / oxytocin / PT-141)
$11–$44
Tadalafil (generic Cialis)

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered
+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose
+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)
−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot
−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach
−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment
Read the full Heally review →

Hims & Hers

+Widest treatment category coverage of any D2C telehealth brand
+Vertically integrated pharmacy keeps costs down and shipping fast
+Publicly traded with transparent financials
−Compounded GLP-1 programs being phased out after Novo Nordisk deal
−Subscription auto-renewal complaints common on Reddit
−Customer support response times vary
Read the full Hims & Hers review →

Heally vs Hims & Hers — FAQ

Is Heally better than Hims & Hers?

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Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 64.2/100), leading on trust & safety, experience, product range, reputation. Heally comes out ahead on value.

Is Heally or Hims & Hers cheaper?

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Hims & Hers has the lower starting price (from $11/mo vs $49/mo for Heally). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Heally and Hims & Hers both offer?

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Both platforms treat Weight Loss / GLP-1, Men's Health, Women's Health, Sexual Health. Heally covers 7 treatment categories total and Hims & Hers covers 7.

Still deciding?