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Heally vs HumeCare+: Which Is Better?

Head-to-head comparison of Heally and HumeCare+ based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Heally scores higher overall in our independent evaluation (64.2/100 vs 54.2/100), leading on trust & safety, value, product range, reputation.

64
Heally
Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

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54
HumeCare+
Below Average

HumeCare+ is the GLP-1 weight-loss program from smart-scale maker Hume Health. It bundles clinician-prescribed GLP-1 medication with a Hume Pod body-composition scale and app tracking, starting at $199/mo.

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Score Breakdown

DimensionHeallyHumeCare+
Overall Score64.2/100 ✓54.2/100
Trust & Safety30%56/100 ✓52/100
Value25%72/100 ✓60/100
Experience20%58/10058/100
Product Range15%82/100 ✓50/100
Reputation10%55/100 ✓45/100

At a Glance

Founded2016—
HeadquartersSan Mateo, CAWilmington, DE
Publicly tradedNoNo
Treatment categories71
Treatments listed152
Starting price$49/mo$199/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHeallyHumeCare+
Weight Loss / GLP-1$49–$50
Metformin
$199
HumeCare+ Compounded Semaglutide Protocol

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered
+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose
+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)
−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot
−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach
−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment
Read the full Heally review →

HumeCare+

+Includes a Hume Pod body-composition scale (listed at $352) and monthly scans, so patients can track fat versus lean-mass change during GLP-1 treatment
+Protocol adds glycine, B12 and B6 aimed at muscle preservation and tolerability
+Advertises a refund if the patient does not lose 10% of body weight within 6 months (terms apply); FSA/HSA eligible
−Parent Hume Health holds a BBB F rating with 348 complaints closed in three years and a 3.5/5 Trustpilot score, mostly about refunds, device accuracy and support
−The prescribing medical group, the dispensing pharmacy and the state list are not published, and full pricing only appears after intake
−3-month minimum commitment; $199/mo headline requires a $100 welcome credit
Read the full HumeCare+ review →

Heally vs HumeCare+ — FAQ

Is Heally better than HumeCare+?

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Heally scores higher overall in our independent evaluation (64.2/100 vs 54.2/100), leading on trust & safety, value, product range, reputation.

Is Heally or HumeCare+ cheaper?

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Heally has the lower starting price (from $49/mo vs $199/mo for HumeCare+). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Heally and HumeCare+ both offer?

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Both platforms treat Weight Loss / GLP-1. Heally covers 7 treatment categories total and HumeCare+ covers 1.

Still deciding?

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