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Heally vs PlushCare: Which Is Better?

Head-to-head comparison of Heally and PlushCare based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

PlushCare scores higher overall in our independent evaluation (68.3/100 vs 64.2/100), leading on trust & safety, experience, reputation. Heally comes out ahead on value, product range.

64
Heally
Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

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68

PlushCare is a virtual primary-care membership service that layers weight-loss visits and branded GLP-1 prescriptions onto its core telehealth offering, rather than running a dedicated compounded-GLP-1 program.

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Score Breakdown

DimensionHeallyPlushCare
Overall Score64.2/10068.3/100 ✓
Trust & Safety30%56/10078/100 ✓
Value25%72/100 ✓62/100
Experience20%58/10062/100 ✓
Product Range15%82/100 ✓65/100
Reputation10%55/10072/100 ✓

At a Glance

Founded20162014
HeadquartersSan Mateo, CASan Francisco, CA
Publicly tradedNoNo
Treatment categories72
Treatments listed153
Starting price$49/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHeallyPlushCare
Weight Loss / GLP-1$49–$50
Metformin
$650–$1100
Branded GLP-1 Prescription (Wegovy, Saxenda)
Primary Care$175
Lab Testing (full panels)
$20–$129
PlushCare Membership + Weight-Loss Visit

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered
+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose
+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)
−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot
−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach
−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment
Read the full Heally review →

PlushCare

+Low $19.99/mo membership with first month free, and insurance-eligible visits as low as a $30 copay
+Accepts major insurance plans (Aetna, Cigna, Humana), broader than most single-purpose GLP-1 telehealth startups
+Physician-led primary care model covers ongoing and chronic care beyond a single weight-loss funnel
−Branded GLP-1 medication (Zepbound, Wegovy) is billed separately at the pharmacy — without insurance coverage this can run roughly $1,000+/month, dwarfing the low membership fee
−No compounded GLP-1 option, so cash-pay patients without drug coverage face full retail brand pricing
−Trustpilot pattern of unexpected recurring membership charges and difficulty cancelling
Read the full PlushCare review →

Heally vs PlushCare — FAQ

Is Heally better than PlushCare?

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PlushCare scores higher overall in our independent evaluation (68.3/100 vs 64.2/100), leading on trust & safety, experience, reputation. Heally comes out ahead on value, product range.

Is Heally or PlushCare cheaper?

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PlushCare has the lower starting price (from $20/mo vs $49/mo for Heally). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Heally and PlushCare both offer?

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Both platforms treat Weight Loss / GLP-1, Primary Care. Heally covers 7 treatment categories total and PlushCare covers 2.

Still deciding?

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