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Heally vs Ro: Which Is Better?

Head-to-head comparison of Heally and Ro based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Ro scores higher overall in our independent evaluation (77/100 vs 64.2/100), leading on trust & safety, experience, reputation. Heally comes out ahead on value, product range.

Heally

Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

Visit Heally

Very Good

Vertically integrated private telehealth with in-house pharmacy, diagnostics, and an Eli Lilly partnership for branded GLP-1s.

Visit Ro

Score Breakdown

Dimension	Heally	Ro
Overall Score	64.2/100	77/100 ✓
Trust & Safety30%	56/100	85/100 ✓
Value25%	72/100 ✓	65/100
Experience20%	58/100	80/100 ✓
Product Range15%	82/100 ✓	75/100
Reputation10%	55/100	80/100 ✓

At a Glance

Founded	2016	2017
Headquarters	San Mateo, CA	New York, NY
Publicly traded	No	No
Treatment categories	7	5
Treatments listed	15	9
Starting price	$49/mo	$13/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

Category	Heally	Ro
Weight Loss / GLP-1	$49–$50 Metformin	$149–$299 Branded Wegovy Pill (oral semaglutide)
Men's Health	$115 Enclomiphene	—
Sexual Health	$99 3-in-1 Sexual Treatment (tadalafil / oxytocin / PT-141)	$32–$80 Sildenafil

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered

+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose

+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)

−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot

−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach

−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment

Read the full Heally review →

Ro

+Direct Eli Lilly partnership for branded Zepbound

+Novo Nordisk partnership for branded Wegovy pill at lowest cash-pay price

+In-house pharmacy and diagnostics lab

−Higher prices than competitors using compounded medications

−$149/mo membership fee on top of medication costs ($39 first month)

−Narrower treatment range than Hims & Hers

Read the full Ro review →

Heally vs Ro — FAQ

Is Heally better than Ro?

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Ro scores higher overall in our independent evaluation (77/100 vs 64.2/100), leading on trust & safety, experience, reputation. Heally comes out ahead on value, product range.

Is Heally or Ro cheaper?

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Ro has the lower starting price (from $13/mo vs $49/mo for Heally). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Heally and Ro both offer?

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Both platforms treat Weight Loss / GLP-1, Men's Health, Sexual Health. Heally covers 7 treatment categories total and Ro covers 5.

Still deciding?

Heally alternatives Ro alternatives Take the Match Quiz