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Heally vs Twentyeight Health: Which Is Better?

Head-to-head comparison of Heally and Twentyeight Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Twentyeight Health scores higher overall in our independent evaluation (75/100 vs 64.2/100), leading on trust & safety, value, experience, reputation. Heally comes out ahead on product range.

64
Heally
Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

Visit Heally

Brooklyn-based women's telehealth service covering birth control, emergency contraception, UTI/BV/yeast and herpes treatment, prescription skincare and branded GLP-1s under a $19.99/mo membership ($0 in-network).

Visit Twentyeight Health

Score Breakdown

DimensionHeallyTwentyeight Health
Overall Score64.2/10075/100 ✓
Trust & Safety30%56/10076/100 ✓
Value25%72/10080/100 ✓
Experience20%58/10072/100 ✓
Product Range15%82/100 ✓72/100
Reputation10%55/10070/100 ✓

At a Glance

Founded20162018
HeadquartersSan Mateo, CABrooklyn, NY
Publicly tradedNoNo
Treatment categories74
Treatments listed157
Starting price$49/mo$15/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHeallyTwentyeight Health
Weight Loss / GLP-1$49–$50
Metformin
—
Women's Health$99
Perimenopause Treatment
$15–$19.99
Complete Care Membership
Sexual Health$99
3-in-1 Sexual Treatment (tadalafil / oxytocin / PT-141)
—

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered
+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose
+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)
−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot
−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach
−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment
Read the full Heally review →

Twentyeight Health

+Low entry cost: $19.99/mo membership ($0 when in-network), birth control from $16/pack cash and often $0 with insurance
+Accepts most commercial insurance and Medicaid in multiple states, which few D2C telehealth brands do
+One membership covers contraception, EC, UTI/BV/yeast, herpes, skincare and weight care, and urgent-care prescriptions are ready for pickup in 4–6 hours
−Medications are billed separately from the membership, which some reviewers say caused unexpected charges
−Weight care (branded Wegovy/Zepbound only) is limited to about 22 states, and skincare to a subset of states
−21% of Trustpilot reviews are 1-star, citing billing discrepancies and support communication problems
Read the full Twentyeight Health review →

Heally vs Twentyeight Health — FAQ

Is Heally better than Twentyeight Health?

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Twentyeight Health scores higher overall in our independent evaluation (75/100 vs 64.2/100), leading on trust & safety, value, experience, reputation. Heally comes out ahead on product range.

Is Heally or Twentyeight Health cheaper?

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Twentyeight Health has the lower starting price (from $15/mo vs $49/mo for Heally). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Heally and Twentyeight Health both offer?

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Both platforms treat Weight Loss / GLP-1, Women's Health, Sexual Health. Heally covers 7 treatment categories total and Twentyeight Health covers 4.

Still deciding?