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Hello Alpha vs Honeydew: Which Is Better?

Head-to-head comparison of Hello Alpha and Honeydew based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hello Alpha scores higher overall in our independent evaluation (73/100 vs 72/100), leading on product range, reputation. Honeydew comes out ahead on value.

73

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Visit Hello Alpha
72

Membership-based teledermatology platform managing acne, eczema, psoriasis, and rosacea, including monitored isotretinoin (Accutane) care.

Visit Honeydew

Score Breakdown

DimensionHello AlphaHoneydew
Overall Score73/100 ✓72/100
Trust & Safety30%75/10075/100
Value25%74/10075/100 ✓
Experience20%76/10076/100
Product Range15%65/100 ✓58/100
Reputation10%70/100 ✓68/100

At a Glance

Founded20172020
HeadquartersPalo Alto, CANew York, NY
Publicly tradedNoNo
Treatment categories31
Treatments listed52
Starting price$20/mo$25/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHello AlphaHoneydew
Dermatology$20–$40
Rx Acne / Skincare (Tretinoin)
$25
Basic Dermatology Membership

Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake
−Intake questionnaires described by some patients as repetitive across visit types
−Some patients report slow follow-up on missing shipments or refill requests
−Support responsiveness is inconsistent for account-access issues, per patient reports
Read the full Hello Alpha review →

Honeydew

+Highest Trustpilot rating among comparable teledermatology brands (4.7/5, 553 reviews)
+Structured isotretinoin (Accutane) program with iPledge-aware monitoring and coordination support
+Providers and support staff are frequently described as responsive and attentive
−Medications are billed separately from membership, and patients report undisclosed pharmacy fees (e.g., ~$15 add-ons)
−Some patients were charged during gaps between active treatment periods
−Support is primarily asynchronous chat, with reported response times up to 24 hours
Read the full Honeydew review →

Hello Alpha vs Honeydew — FAQ

Is Hello Alpha better than Honeydew?

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Hello Alpha scores higher overall in our independent evaluation (73/100 vs 72/100), leading on product range, reputation. Honeydew comes out ahead on value.

Is Hello Alpha or Honeydew cheaper?

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Hello Alpha has the lower starting price (from $20/mo vs $25/mo for Honeydew). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hello Alpha and Honeydew both offer?

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Both platforms treat Dermatology. Hello Alpha covers 3 treatment categories total and Honeydew covers 1.

Still deciding?

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