HomeCompareHello Alpha vs Keeps

Hello Alpha vs Keeps: Which Is Better?

Head-to-head comparison of Hello Alpha and Keeps based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hello Alpha scores higher overall in our independent evaluation (73/100 vs 69.7/100), leading on trust & safety, value, experience, product range. Keeps comes out ahead on reputation. Keeps has the lower entry price (from $10/mo vs $20/mo), so the better value depends on which treatment you need.

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Visit Hello Alpha
70
Keeps
Good

Hair loss specialist with dermatologist oversight, now owned by Remedy Meds following its acquisition of parent company Thirty Madison.

Visit Keeps

Score Breakdown

DimensionHello AlphaKeeps
Overall Score73/10069.7/100
Trust & Safety30%75/10068/100
Value25%74/10070/100
Experience20%76/10075/100
Product Range15%65/10062/100
Reputation10%70/10075/100

At a Glance

Founded20172018
HeadquartersPalo Alto, CANew York, NY
Publicly tradedNoNo
Treatment categories31
Treatments listed53
Starting price$20/mo$10/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHello AlphaKeeps
Hair Loss$40
Oral Hair Loss Medication
$10–$15
Minoxidil (topical)

Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake
Intake questionnaires described by some patients as repetitive across visit types
Some patients report slow follow-up on missing shipments or refill requests
Support responsiveness is inconsistent for account-access issues, per patient reports
Read the full Hello Alpha review →

Keeps

+Deep specialization in hair loss — focused expertise
+Dermatologist consultations included
+Progress photo tracking built into the platform
No public pricing — costs only visible after starting an intake (a recent change)
Shipping no longer free: $5 per shipment per Keeps' own FAQ
New parent Remedy Meds carries a BBB 'F' rating and a 2025 FDA warning letter — ownership risk worth watching
Read the full Keeps review →

Hello Alpha vs Keeps — FAQ

Is Hello Alpha better than Keeps?

Hello Alpha scores higher overall in our independent evaluation (73/100 vs 69.7/100), leading on trust & safety, value, experience, product range. Keeps comes out ahead on reputation. Keeps has the lower entry price (from $10/mo vs $20/mo), so the better value depends on which treatment you need.

Is Hello Alpha or Keeps cheaper?

Keeps has the lower starting price (from $10/mo vs $20/mo for Hello Alpha). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hello Alpha and Keeps both offer?

Both platforms treat Hair Loss. Hello Alpha covers 3 treatment categories total and Keeps covers 1.

Still deciding?