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Hello Alpha vs Nurx: Which Is Better?

Head-to-head comparison of Hello Alpha and Nurx based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hello Alpha scores higher overall in our independent evaluation (73/100 vs 70.5/100), leading on trust & safety, value, experience. Nurx comes out ahead on product range. Nurx has the lower entry price (from $0/mo vs $20/mo), so the better value depends on which treatment you need.

73

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Visit Hello Alpha
71
Nurx
Good

Women's health telehealth for birth control, STI testing, and dermatology — with both insurance and cash-pay options.

Visit Nurx

Score Breakdown

DimensionHello AlphaNurx
Overall Score73/100 ✓70.5/100
Trust & Safety30%75/100 ✓70/100
Value25%74/100 ✓72/100
Experience20%76/100 ✓70/100
Product Range15%65/10070/100 ✓
Reputation10%70/10070/100

At a Glance

Founded20172015
HeadquartersPalo Alto, CASan Francisco, CA
Publicly tradedNoNo
Treatment categories34
Treatments listed54
Starting price$20/mo$0/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHello AlphaNurx
Women's Health$29
Basic Membership
Free–$25
Birth Control (generic)
Dermatology$20–$40
Rx Acne / Skincare (Tretinoin)
$15–$30
Acne Treatment

Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake
−Intake questionnaires described by some patients as repetitive across visit types
−Some patients report slow follow-up on missing shipments or refill requests
−Support responsiveness is inconsistent for account-access issues, per patient reports
Read the full Hello Alpha review →

Nurx

+Accepts insurance in addition to cash-pay — birth control can be $0 copay
+Strong reputation in birth control and women's health
+STI testing kits shipped discreetly
−Consult fees billed separately per category ($28/yr birth control, $40 acne, $59 mental health) — advertised prices aren't all-in
−New parent Remedy Meds carries a BBB 'F' rating and a 2025 FDA warning letter — ownership risk worth watching
−No men's health treatments
Read the full Nurx review →

Hello Alpha vs Nurx — FAQ

Is Hello Alpha better than Nurx?

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Hello Alpha scores higher overall in our independent evaluation (73/100 vs 70.5/100), leading on trust & safety, value, experience. Nurx comes out ahead on product range. Nurx has the lower entry price (from $0/mo vs $20/mo), so the better value depends on which treatment you need.

Is Hello Alpha or Nurx cheaper?

▾

Nurx has the lower starting price (from $0/mo vs $20/mo for Hello Alpha). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hello Alpha and Nurx both offer?

▾

Both platforms treat Women's Health, Dermatology. Hello Alpha covers 3 treatment categories total and Nurx covers 4.

Still deciding?

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