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Hello Alpha vs Rex MD: Which Is Better?

Head-to-head comparison of Hello Alpha and Rex MD based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hello Alpha scores higher overall in our independent evaluation (73/100 vs 72.2/100), leading on value, experience. Rex MD comes out ahead on trust & safety, product range, reputation. Rex MD has the lower entry price (from $2/mo vs $20/mo), so the better value depends on which treatment you need.

73

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

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72
Rex MD
Good

Rex MD is a men's-health telehealth brand — owned by publicly traded LifeMD — covering ED, premature ejaculation, TRT, hair loss, and GLP-1 treatment.

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Score Breakdown

DimensionHello AlphaRex MD
Overall Score73/100 ✓72.2/100
Trust & Safety30%75/10078/100 ✓
Value25%74/100 ✓65/100
Experience20%76/100 ✓68/100
Product Range15%65/10078/100 ✓
Reputation10%70/10072/100 ✓

At a Glance

Founded20172019
HeadquartersPalo Alto, CANew York, NY
Publicly tradedNoNo
Treatment categories35
Treatments listed56
Starting price$20/mo$2/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHello AlphaRex MD
Hair Loss$40
Oral Hair Loss Medication
$25–$45
Finasteride

Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake
−Intake questionnaires described by some patients as repetitive across visit types
−Some patients report slow follow-up on missing shipments or refill requests
−Support responsiveness is inconsistent for account-access issues, per patient reports
Read the full Hello Alpha review →

Rex MD

+Backed by LifeMD, a publicly traded parent company, giving it more financial and compliance infrastructure than an independent startup
+Strong Trustpilot rating (4.7/5, 5,259 reviews) with consistent praise for customer service staff
+Wide medication range across ED, premature ejaculation, TRT, hair loss, and GLP-1s under one account
−Recurring patient complaints about surprise auto-renewal charges not clearly disclosed at checkout
−Shipping and fulfillment issues reported, including incorrect dosing and underfilled vials
−Headline 'as low as $2/dose' pricing is a teaser rate; full pricing isn't shown until after intake
Read the full Rex MD review →

Hello Alpha vs Rex MD — FAQ

Is Hello Alpha better than Rex MD?

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Hello Alpha scores higher overall in our independent evaluation (73/100 vs 72.2/100), leading on value, experience. Rex MD comes out ahead on trust & safety, product range, reputation. Rex MD has the lower entry price (from $2/mo vs $20/mo), so the better value depends on which treatment you need.

Is Hello Alpha or Rex MD cheaper?

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Rex MD has the lower starting price (from $2/mo vs $20/mo for Hello Alpha). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hello Alpha and Rex MD both offer?

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Both platforms treat Hair Loss. Hello Alpha covers 3 treatment categories total and Rex MD covers 5.

Still deciding?

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