HomeCompareHello Alpha vs Ro

Hello Alpha vs Ro: Which Is Better?

Head-to-head comparison of Hello Alpha and Ro based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Ro scores higher overall in our independent evaluation (77/100 vs 73/100), leading on trust & safety, experience, product range, reputation. Hello Alpha comes out ahead on value.

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Visit Hello Alpha
77
Ro
Very Good

Vertically integrated private telehealth with in-house pharmacy, diagnostics, and an Eli Lilly partnership for branded GLP-1s.

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Score Breakdown

DimensionHello AlphaRo
Overall Score73/10077/100
Trust & Safety30%75/10085/100
Value25%74/10065/100
Experience20%76/10080/100
Product Range15%65/10075/100
Reputation10%70/10080/100

At a Glance

Founded20172017
HeadquartersPalo Alto, CANew York, NY
Publicly tradedNoNo
Treatment categories35
Treatments listed59
Starting price$20/mo$13/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHello AlphaRo
Hair Loss$40
Oral Hair Loss Medication
$13–$16
Topical Minoxidil
Dermatology$20–$40
Rx Acne / Skincare (Tretinoin)

Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake
Intake questionnaires described by some patients as repetitive across visit types
Some patients report slow follow-up on missing shipments or refill requests
Support responsiveness is inconsistent for account-access issues, per patient reports
Read the full Hello Alpha review →

Ro

+Direct Eli Lilly partnership for branded Zepbound
+Novo Nordisk partnership for branded Wegovy pill at lowest cash-pay price
+In-house pharmacy and diagnostics lab
Higher prices than competitors using compounded medications
$145/mo membership fee on top of medication costs
Narrower treatment range than Hims & Hers
Read the full Ro review →

Hello Alpha vs Ro — FAQ

Is Hello Alpha better than Ro?

Ro scores higher overall in our independent evaluation (77/100 vs 73/100), leading on trust & safety, experience, product range, reputation. Hello Alpha comes out ahead on value.

Is Hello Alpha or Ro cheaper?

Ro has the lower starting price (from $13/mo vs $20/mo for Hello Alpha). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hello Alpha and Ro both offer?

Both platforms treat Hair Loss, Dermatology. Hello Alpha covers 3 treatment categories total and Ro covers 5.

Still deciding?