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Hims & Hers vs Ria Health: Which Is Better?

Head-to-head comparison of Hims & Hers and Ria Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 64.1/100), leading on trust & safety, value, experience, product range, reputation.

78
Hims & Hers
Very Good

The largest publicly traded D2C telehealth platform, offering treatments across hair loss, ED, mental health, skincare, and weight loss.

Visit Hims & Hers

Ria Health is a San Francisco-based, Joint Commission-accredited online alcohol-treatment program combining medication (naltrexone, acamprosate and off-label options), recovery coaching and a Bluetooth breathalyzer, billed mainly through insurance.

Visit Ria Health

Score Breakdown

DimensionHims & HersRia Health
Overall Score77.5/100 ✓64.1/100
Trust & Safety30%75/100 ✓68/100
Value25%70/100 ✓58/100
Experience20%85/100 ✓64/100
Product Range15%90/100 ✓68/100
Reputation10%70/100 ✓62/100

At a Glance

Founded2017—
HeadquartersSan Francisco, CASan Francisco, CA
Publicly tradedYes (HIMS)No
Treatment categories71
Treatments listed111
Starting price$11/mo$200/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHims & HersRia Health
Mental Health$49–$85
Anxiety / Depression Treatment
$200–$400
Alcohol Treatment Program (medication + coaching + breathalyzer)

Hims & Hers

+Widest treatment category coverage of any D2C telehealth brand
+Vertically integrated pharmacy keeps costs down and shipping fast
+Publicly traded with transparent financials
−Compounded GLP-1 programs being phased out after Novo Nordisk deal
−Subscription auto-renewal complaints common on Reddit
−Customer support response times vary
Read the full Hims & Hers review →

Ria Health

+Widest medication menu among online alcohol programs reviewed: naltrexone, acamprosate, topiramate, baclofen, gabapentin
+Bundles recovery coaching and a Bluetooth breathalyzer (shipped at no extra charge) with medical management
+In-network with several major insurers (Anthem/BCBS, UnitedHealthcare/Optum, Carelon, select Medicare Advantage); Joint Commission accreditation displayed
−Self-pay price is not published; requires a sales/intake call to learn cost
−17% of Trustpilot reviews are 1-star, citing charges after cancellation and insurance confusion; company responds to only ~26% of negative reviews
−Reports of missed appointments and onboarding communication gaps
Read the full Ria Health review →

Hims & Hers vs Ria Health — FAQ

Is Hims & Hers better than Ria Health?

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Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 64.1/100), leading on trust & safety, value, experience, product range, reputation.

Is Hims & Hers or Ria Health cheaper?

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Hims & Hers has the lower starting price (from $11/mo vs $200/mo for Ria Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hims & Hers and Ria Health both offer?

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Both platforms treat Mental Health. Hims & Hers covers 7 treatment categories total and Ria Health covers 1.

Still deciding?